User involvement is a widely accepted principle in development of usable systems.
However, it is a vague concept covering many approaches. This study first clarifies the …

Ethnography has emerged as a potentially valuable empirical means of understanding how
and why accounting operates within organisations. However, its use in the accounting …

Untitled Page 1 Page 2 Routledge International Handbook of Participatory Design Participatory
Design is about the direct involvement of people in the co-design of the technologies they use …

This third edition of Qualitative Research in Business and Management has been updated
with some of the more recent developments in qualitative research, such as an increased …

It is widely acknowledged that adopting a socio-technical approach to system development
leads to systems that are more acceptable to end users and deliver better value to …

Sensemaking involves turning circumstances into a situation that is comprehended explicitly
in words and that serves as a springboard into action. In this paper we take the position that …

This paper analyzes the initial phases of a large-scale custom software effort, the Worm
Community System (WCS), a collaborative system designed for a geographically dispersed …

Computer science as an engineering discipline has been spectacularly successful. Yet it is
also a philosophical enterprise in the way it represents the world and creates and …

Crowdsourcing is a key current topic in CSCW. We build upon findings of a few qualitative
studies of crowdworkers. We conducted an ethnomethodological analysis of publicly …

A growing number of HCI scholars have started to take materiality as an entry point for
acquiring a deeper understanding of the possibilities and constraints of design. Steadily …