Interpersonal conflict is an uncomfortable but unavoidable fact of life. Navigating conflict
successfully is a skill—one that can be learned through deliberate practice—but few have …

Researchers have developed a variety of approaches to evaluate explainable artificial
intelligence (XAI) systems using human–computer interaction (HCI) user‐centered …

The role of a moderator is often characterized as solely punitive, however, moderators have
the power to not only execute reactive and punitive actions but also create norms and …

Asking and answering questions are inseparable parts of human social life. The primary
purposes of asking questions are to gain knowledge or request help which has been the …

Accurate real-time risk identification is vital to protecting social media users from online
harm, which has driven research towards advancements in machine learning (ML). While …

Discussions about project values are important for engineering software that meets diverse
human needs and positively impacts society. Because value-related discussions involve …

We live in the age polarization, where conversations on matters of sustainability more often
produce acrimony or stalemate than productive action. Better understanding conversation …

Computational approaches to detect the online risks that the youth encounter have
presented promising potentials to protect them online. However, a major identified trend …

Online conversations are particularly susceptible to derailment, which can manifest itself in
the form of toxic communication patterns like disrespectful comments or verbal abuse …

Growing evidence shows that proactive content moderation supported by AI can help
improve online discourse. However, we know little about designing these systems, how …