Beyond just politics: A systematic literature review of online participation

C Lutz, CP Hoffmann, M Meckel - First Monday, 2014 - firstmonday.org
This paper presents a systematic literature review of the current state–of–research on online
participation. The review draws on four databases and is guided by the application of six …

Covid-19 communication management in Spain: Exploring the effect of information-seeking behavior and message reception in public's evaluation

C Fuentes Lara, Á Moreno Fernández, C Navarro - 2020 - burjcdigital.urjc.es
Resumen The World Health Organization (2011) has emphasized communication as one of
the biggest challenges and places risk communication among the essential competencies …

How audiences seek out crisis information: Exploring the social-mediated crisis communication model

L Austin, B Fisher Liu, Y Jin - Journal of applied communication …, 2012 - Taylor & Francis
This study explores how audiences seek information from social and traditional media, and
what factors affect media use during crises. Using the social-mediated crisis communication …

Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics' crisis responses

Y Jin, BF Liu, LL Austin - Communication research, 2014 - journals.sagepub.com
Publics increasingly use social media during crises and, consequently, crisis communication
professionals need to understand how to strategically optimize these tools. Despite this …

How publics respond to crisis communication strategies: The interplay of information form and source

BF Liu, L Austin, Y Jin - Public relations review, 2011 - Elsevier
Through an experiment with 162 college students this study empirically evaluates an
emerging communication model: the social-mediated crisis communication model (SMCC) …

An empirical study on the influence of economy hotel website quality on online booking intentions

L Li, M Peng, N Jiang, R Law - International Journal of Hospitality …, 2017 - Elsevier
This study investigates the potential theoretical relationships among economy hotel website
quality, eTrust, and online booking intentions in China. A questionnaire survey was …

Social media and crisis management: A review and analysis of existing studies

OD Apuke, EA Tunca - LAÜ Sosyal Bilimler Dergisi, 2018 - dergipark.org.tr
Social media has become the most used and active way of communication; however,
studies that look at social media use in crisis management are in their growing stage. Thus …

Reinforcement or displacement? The reciprocity of FtF, IM, and SNS communication and their effects on loneliness and life satisfaction

T Dienlin, PK Masur, S Trepte - Journal of Computer-Mediated …, 2017 - academic.oup.com
Does communication on social network sites (SNSs) or instant messengers (IMs) reinforce
or displace face-to-face (FtF) communication, and how do the 3 channels affect loneliness …

What drives political participation? Motivations and mobilization in a digital age

DG Lilleker, K Koc-Michalska - Digital Politics: Mobilization …, 2018 - taylorfrancis.com
This article provides insights into the driving forces that underpin new forms of political
participation. Digital technologies offer opportunities for engaging in a wide range of civically …

[图书][B] Handbook of risk and crisis communication

RL Heath, D O'Hair - 2009 - api.taylorfrancis.com
Risk is an amazing concept. It has lingered on the fringe of academics for years, but only in
the past three decades has its broad application and examination become adopted. It …