This research demonstrates how collaborative feedback and resource investments in supply
chain management and logistics-based partnerships influence the establishment of inter …

This study reviews scholarly publications on data envelopment analysis (DEA) studies on
acute care hospital (ACH) efficiency published between 1984 and 2022 in scholarly peer …

Hospital efficiency and equity in health care delivery are two enduring research topics. Yet
little research has been done to examine the relationship between them. This paper studies …

An increasingly competitive business climate and changes in patient behavior, fostering
hospital managers to pay more attention in regard to factors that could affect patient loyalty …

A detailed search was conducted to create a bibliography of articles related to the mission of
the Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior …

Purpose This study clarifies the operational performance of fashion companies during the
coronavirus pandemic. Meanwhile, improvement strategies have been provided in the post …

To create a competitive edge, it is necessary to recruit and train the proper personnel for
service delivery, as people are a crucial component. Customers judge the clinic's service …

Healthcare delivery in public hospitals is operated and managed individually, while
performance monitoring, budget and human resource allocation are administered through …

Background: The aims of this study determined the implementation of the marketing function
in providing the hospital pharmacy services. Method: The method used in this study is …

Plain Language Summary This research aims to empirically examine the effects of
Information Technology (IT) in the performance and survival of store-based retailers. In …