Determinasi kepuasan pelanggan terhadap loyalitas pelanggan melalui kepercayaan

DK Gultom, M Arif, M Fahmi - Maneggio: Jurnal Ilmiah Magister …, 2020 - jurnal.umsu.ac.id
Penelitian ini bertujuan untuk menganalisis pengaruh kepuasan pelanggan terhadap
kepercayaan pelanggan, pengaruh kepuasan pelanggan terhadap loyalitas pelanggan …

Contribution of E-Service Quality to Repurchase Intention with Mediation of Customer Satisfaction: Study of Online Shopping Through Marketplace

MA Fared, D Darmawan… - … of Marketing and …, 2021 - ejournal.metromedia.education
Electronic Services or E-services are online services mediated by information technology
such as the internet, where valid interactions and transactions occur from buying and selling …

The effect of website design quality and service quality on repurchase intention in the e-commerce industry: A cross-continental analysis

N Wilson, K Keni, PHP Tan - Gadjah Mada International Journal …, 2019 - search.informit.org
The purpose of this study is to examine the effect of website design quality and service
quality on consumers' repurchase intention in the Asian, European, North and South …

[PDF][PDF] Building repurchase intention and purchase decision: brand awareness and brand loyalty analysis (case study private label product in Alfamidi Tangerang)

H Ali - Saudi Journal of Humanities and Social Sciences, 2019 - saudijournals.com
Retail business in Indonesia become an informal industry sector is high developing. From
this phenomenon, some retailers in Indonesia try to package the products they sell with their …

Study on Online Shopping Interest Based on Consumer Trust and Shopping Experience

E Retnowati, R Mardikaningsih - … of Marketing and …, 2021 - ejournal.metromedia.education
The Internet is an electronic medium that can be used for various activities such as
communication media, research, and commercial transactions. The existence of e …

Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel

HC Wu, CC Cheng - Journal of Hospitality and Tourism Management, 2018 - Elsevier
This study aims to examine the relationships among the dimensions of technology
attachment, the dimensions of experiential relationship quality, experiential risk and …

Online innovation and repurchase intentions in hotels: the mediating effect of customer experience

GK Amoako, JK Doe, EK Neequaye - International Hospitality Review, 2023 - emerald.com
Purpose This study investigates how customer experience mediates the relationship
between online innovation and repurchase intention in the hotel industry in Ghana …

Pengaruh Kualitas Layanan, Pemanfaatan Teknologi Informasi dan Customer Value terhadap Kepuasan dan Loyalitas Pelanggan Jasa Transportasi Online …

JEHJ FoEh, SS Niha - Jurnal Ilmu Manajemen Terapan, 2022 - dinastirev.org
Teknologi informasi mengalami perkembangan pesat dan sebagian besar pelaku bisnis
jasa transportasi memanfaatkannya guna pengembangan bisnis. Supaya bisa berkompetisi …

Queering rainbow social marketing: Ensuring equitable outcomes for rainbow communities

J Smith, AM Kennedy, E Veer - Australasian Marketing …, 2024 - journals.sagepub.com
Unfortunately, though we are seeing more acceptance/tolerance in society, Rainbow
communities/LGBTQIA+ community continue to be marginalised and discriminated against …

Analisis Pengaruh Kepuasan Pelanggan Terhadap Kepercayaan Dan Loyalitas Pelanggan Untuk Meningkatkan Minat Beli Ulang (Studi Kasus Online Store Lazada …

YA Norhermaya, H Soesanto - 2016 - eprints.undip.ac.id
ANALISIS PENGARUH KEPUASAN PELANGGAN TERHADAP KEPERCAYAAN DAN LOYALITAS
PELANGGAN UNTUK MENINGKATKAN MINAT BELI ULANG (Studi Kas Page 1 i ANALISIS …