Cass: Towards building a social-support chatbot for online health community

L Wang, D Wang, F Tian, Z Peng, X Fan… - Proceedings of the …, 2021 - dl.acm.org
Chatbots systems, despite their popularity in today's HCI and CSCW research, fall short for
one of the two reasons: 1) many of the systems use a rule-based dialog flow, thus they can …

[PDF][PDF] Who Says What to Whom: A Survey of Multi-Party Conversations.

JC Gu, C Tao, ZH Ling - IJCAI, 2022 - ijcai.org
Multi-party conversations (MPCs) are a more practical and challenging scenario involving
more than two interlocutors. This research topic has drawn significant attention from both …

Multi-turn response selection using dialogue dependency relations

Q Jia, Y Liu, S Ren, KQ Zhu, H Tang - arXiv preprint arXiv:2010.01502, 2020 - arxiv.org
Multi-turn response selection is a task designed for developing dialogue agents. The
performance on this task has a remarkable improvement with pre-trained language models …

Online conversation disentanglement with pointer networks

T Yu, S Joty - arXiv preprint arXiv:2010.11080, 2020 - arxiv.org
Huge amounts of textual conversations occur online every day, where multiple
conversations take place concurrently. Interleaved conversations lead to difficulties in not …

Unsupervised conversation disentanglement through co-training

H Liu, Z Shi, X Zhu - arXiv preprint arXiv:2109.03199, 2021 - arxiv.org
Conversation disentanglement aims to separate intermingled messages into detached
sessions, which is a fundamental task in understanding multi-party conversations. Existing …

Conversation disentanglement with bi-level contrastive learning

C Huang, Z Zhang, H Fei, L Liao - arXiv preprint arXiv:2210.15265, 2022 - arxiv.org
Conversation disentanglement aims to group utterances into detached sessions, which is a
fundamental task in processing multi-party conversations. Existing methods have two main …

Learning to improve persona consistency in multi-party dialogue generation via text knowledge enhancement

D Ju, S Feng, P Lv, D Wang… - Proceedings of the 29th …, 2022 - aclanthology.org
In an open-domain dialogue system, the consistent persona is a key factor to generate real
and coherent dialogues. Existing methods suffer from the incomprehensive persona tags …

Revisiting conversation discourse for dialogue disentanglement

B Li, H Fei, F Li, S Wu, L Liao, Y Wei… - ACM Transactions on …, 2024 - dl.acm.org
Dialogue disentanglement aims to detach the chronologically ordered utterances into
several independent sessions. Conversation utterances are essentially organized and …

Disentangling user conversations with voice assistants for online shopping

N Vedula, M Collins, O Rokhlenko - … of the 46th International ACM SIGIR …, 2023 - dl.acm.org
Conversation disentanglement aims to identify and group utterances from a conversation
into separate threads. Existing methods primarily focus on disentangling multi-party …

Findings on conversation disentanglement

R Zhu, JH Lau, J Qi - arXiv preprint arXiv:2112.05346, 2021 - arxiv.org
Conversation disentanglement, the task to identify separate threads in conversations, is an
important pre-processing step in multi-party conversational NLP applications such as …