Purpose This study aims to investigate both the relationships among the on-board
environment, overall satisfaction, perceived value and behavioral intentions and the …

This study investigates the relationship between religious servicescape and service
experience and subsequent intentions to revisit. The context is “Umrah,” a journey focusses …

The study calculates the costs of the environmental impact of cruise shipping to determine
how and to what extent the cruise industry has evolved towards clean shipping in the Baltic …

This paper examines the influence of negotiation intention, recreational shopper identity,
and social shopping orientation on both servicescape and visitors' overall shopping value in …

Purpose Umrah is a religious ritual that takes place inside the Holy Mosque in Makkah.
Umrah can be performed any time during the year; however, performing Umrah in the month …

In the cruise industry, there has recently been a considerable increase of interest in
managing the on-board servicescape by recognizing the physical environment as an …

In this article we study the influences of esthetic, functional, and symbolic dimensions of
design on attitude toward fjord cruise boats and intention to recommend using the product …

The present study explores various attributes and sub-attributes for developing a strategic
tourism package for female spiritual tourists. The empirical analysis is based on data …

This study investigates the intricate relationships between overall cruise rating and various
experience attributes by leveraging a comprehensive dataset of consumer reviews from two …

This paper aims to identify the gap between cruise passengers' expectations and the on-
board experience (referred to in the text as' the on-board experience gap') in the context of …