Understanding consumer behaviour in evolving subscription markets – lessons from sports season tickets research | Emerald Insight Books and journals Case studies Expert Briefings …
CWJ Lindström, B Maleki Vishkaei… - International Journal of …, 2024 - emerald.com
Purpose This study analyzes how tech firms can implement the modern wave of subscription- based business model (SBBM), including value proposition, value creation, value capture …
B Nansubuga, C Kowalkowski - Journal of Service Management, 2024 - emerald.com
Purpose Subscription offerings are being hailed as the next service growth engine for companies in both business-to-consumer (B2C) and business-to-business (B2B) markets …
A Rese, D Baier - Journal of Retailing and Consumer Services, 2025 - Elsevier
Renting fashion using clothing box subscription is a growing trend in the textile industry. The element of surprise varies according to the box type chosen by the customer: the self …
Modern lifestyles have boosted meal-kit subscriptions, yet little is known about how consumers' perceptions of benefits and risks affect their intentions. This study, grounded in …
Although subscription boxes are incredibly popular, box companies often miss out on the benefits of a subscription model. Customers routinely skip boxes, and even when they do …
Y Sharma, R Sijariya - Journal of Service Theory and Practice, 2024 - emerald.com
Purpose The purpose of this study is to examine the trends and developments of subscription business models (SBMs) over the past two decades. Design/methodology …
Y Liu, Y Park, H Wang - Journal of Retailing and Consumer Services, 2025 - Elsevier
Generative AI applications like ChatGPT from OpenAI help users reach new levels of productivity. ChatGPT has gained countless new users signing up and sharing use cases …
Surprise marketing is a deliberate strategy involving the introduction of unexpected and/or uncertain elements (eg, unexpected coupons, mystery box) into the customer shopping …