In most business processes, several activities need to be executed by human resources and
cannot be fully automated. To evaluate resource performance and identify best practices as …

This Open Access book explores the dilemma-like stalemate between security and
regulatory compliance in business processes on the one hand and business continuity and …

Keeping an up-to-date overview of the knowledge and skills available in an organization is a
difficult task. Looking at this problem we propose the use of data, that already exists in the …