[HTML][HTML] Impact of the rating system on sentiment and tone of voice: A Booking. com and TripAdvisor comparison study

P Rita, R Ramos, MT Borges-Tiago… - International Journal of …, 2022 - Elsevier
Online reviews have bridged the gap between traditional word-of-mouth and viral
communication, influencing peer's decision processes. Analyzing tourists' online reviews …

How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach

E Bigne, A Simonetti, C Ruiz, S Kakaria - Journal of Business Research, 2021 - Elsevier
Drawing on cognitive load theory, congruence research, and dual processing models, the
purpose of this study is to determine the effectiveness of online advertising in social media …

Stick or twist—the rise of blockchain applications in marketing management

C Lemos, RF Ramos, S Moro, PM Oliveira - Sustainability, 2022 - mdpi.com
The adoption of blockchain technology by companies can change the way they interact with
stakeholders, redefining communication strategies and other marketing processes. In this …

Structure of REDEE and EJMBE research: a bibliometric analysis

R Ramos, P Rita - European Journal of Management and Business …, 2024 - emerald.com
Purpose Evaluating existing literature can lead to a better understanding of a scientific
journal's state of the art. In this sense, this study aims to analyze the global research …

[HTML][HTML] The impact of the COVID-19 pandemic on airlines' passenger satisfaction

F Pereira, JM Costa, R Ramos, A Raimundo - Journal of Air Transport …, 2023 - Elsevier
This study aims to understand airline passengers' satisfaction trends by analyzing the most
influential factors on satisfaction before and during the COVID-19 pandemic. The sample …

Discovering ethnic minority business research directions using text mining and topic modelling

S Moro, G Pires, P Rita, P Cortez… - Journal of Research in …, 2023 - emerald.com
Purpose This study aims to unveil within the current academic literature the principal
directions in the ethnic entrepreneurship and small business marketing research context …

Generations and branded content from and through the internet and social media: modern communication strategic techniques and practices for brand sustainability …

C Nicolaou - Sustainability, 2022 - mdpi.com
A brand can get close to its audience by engaging and delivering integrated healthy and
sustainable communication experiences from and through the Internet and social media. A …

Innovation in business model as a response to the sharing economy

D Espinosa Sáez, E Delgado-Ballester… - European journal of …, 2023 - emerald.com
Purpose The sharing economy (SE) is significantly affecting traditional companies, which
have felt a need to adapt their business model. The aim of this study is to identify the …

Predictors of hotel clients' satisfaction in the Cape Verde islands

A Furtado, RF Ramos, B Maia, JM Costa - Sustainability, 2022 - mdpi.com
Tourism has been fundamental for countries' economic development, and Africa is the
destination with the biggest tourism growth potential. Using 1414 travelers' online reviews …

Are social media and mobile applications threatening retail websites?

RF Ramos, P Rita, S Moro - International Journal of Internet …, 2023 - inderscienceonline.com
The use of mobile applications (MA) and social media (SM) platforms is reshaping the
access to the internet. This study aims to analyse if consumers prefer to use a MA/SM …