Mapping the domain of the fragmented field of internal branding

FZ Saleem, O Iglesias - Journal of Product & Brand Management, 2016 - emerald.com
Purpose–The purpose of this paper is to build a comprehensive conceptual framework of
internal branding, to demarcate this field from employer branding and to develop an updated …

Corporate reputation in management research: a review of the literature and assessment of the concept

A Veh, M Göbel, R Vogel - Business research, 2019 - Springer
The study of reputation figures prominently in management research, yet the increasing
number of publications makes it difficult to keep track of this growing body of literature. This …

Methodological rigor in mixed methods: An application in management studies

RL Harrison, TM Reilly… - Journal of mixed methods …, 2020 - journals.sagepub.com
As mixed methods continues to grow as a discipline, work to define what constitutes quality
mixed methods research has become an emergent conversation. While progress has been …

Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context

Ö Sürücü, Y Öztürk, F Okumus, A Bilgihan - Journal of Hospitality and …, 2019 - Elsevier
This study investigates the effect of Customer-Based Brand Equity (CBBE) on customer
loyalty and further examines the mediatory roles of customer satisfaction and trust in the …

Towards a theory of conscientious corporate brand co-creation: the next key challenge in brand management

O Iglesias, N Ind - Journal of Brand Management, 2020 - Springer
In this article we chart the evolution of corporate brand management from an organization-
centric view based on control to one rooted in a participative cocreated perspective where …

How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? Analyzing the roles of empathy, affective commitment …

S Markovic, O Iglesias, JJ Singh, V Sierra - Journal of Business Ethics, 2018 - Springer
In the past few decades, a growth in ethical consumerism has led brands to increasingly
develop conscientiousness and depict ethical image at a corporate level. However, most of …

The organic view of the brand: A brand value co-creation model

O Iglesias, N Ind, M Alfaro - Advances in corporate branding, 2017 - Springer
Brand management has evolved from its original focus on product differentiation (for
example, Aaker, 1996) to new perspectives that include service brands (for example, Berry …

Employer brand trust and affect: linking brand personality to employer brand attractiveness

LV Rampl, P Kenning - European journal of marketing, 2014 - emerald.com
Purpose The importance of employer branding to attract talent in organizations is increasing
rapidly. Brand personality traits, particularly, have been shown to explain considerable …

The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature

N Gatzert - European management journal, 2015 - Elsevier
Corporate reputation and reputation risk are becoming increasingly relevant for firms, also
caused by its relevance for firm value. In this context, this paper provides a comprehensive …

Measuring reputation in global markets—A comparison of reputation measures' convergent and criterion validities

M Sarstedt, P Wilczynski, TC Melewar - Journal of World Business, 2013 - Elsevier
Corporate reputation has become one of the most important intangible assets for
maintaining and enhancing firms' competitiveness in the global marketplace. Researchers …