Prior studies on e-learning service quality were conducted mainly in developed countries;
however, little effort has been made in emerging countries. This study examines the …

Purpose–The purpose of this paper is to identify the key dimensions of mobile banking (m-
banking) service quality. Design/methodology/approach–The authors employ the critical …

Purpose The purpose of this paper is to examine the relationships among five dimensions of
service quality towards the overall behavioural intentions to use internet banking in Thailand …

Online banking adoption: A factor validation and satisfaction causation study in the context of
Indian banking customers | Emerald Insight Books and journals Case studies Expert Briefings …

Impact of trust on the relationship of e-service quality and customer satisfaction | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

Electronic learning (E-learning) is an innovative learning tool that provides an opportunity for
technology-driven distance teaching. E-learning not only enhances learning quality, but it …

Purpose–The purpose of this paper is to examine the relationships among three dimensions
of service quality that influence overall internet banking service quality and its subsequent …

With the growing ubiquity of the Internet and the continued evolution of the Internet of
Things, universities are focusing more on web-based strategies to deliver higher education …

This study aims to investigate the antecedents and consequences of relationship quality in
the Jordanian pharmaceutical industry. A convenience sampling technique was used to …

This qualitative study explored customer satisfaction and customer loyalty towards service
quality of Muang Thai Insurance Company, Krabi Branch in Thailand. A purposive sampling …