Graphics for end to end component mapping and problem-solving in a network environment

P Fearn, SA Olsson, G Vijayan - US Patent 7,412,502, 2008 - Google Patents
US PATENT DOCUMENTS An example of a solution provided here comprises receiving as
input at least one event (chosen from an event generated by an application probe, and an …

Performance reporting in a network environment

SS Breese, SA Olsson, G Vijayan - US Patent 8,086,720, 2011 - Google Patents
US PATENT DOCUMENTS 5,295.244. A 3, 1994 Dev et al. 5,459,837 A 10, 1995 Caccavale
5,504,921 A 4, 1996 Dev et al. 5,581,482 A 12/1996 Wiedenman et al. 5,696,701 A 12/1997 …

SLA brokering and bandwidth reservation negotiation schemes for QoS-aware internet

D Chieng, A Marshall, G Parr - IEEE Transactions on Network …, 2005 - ieeexplore.ieee.org
We present a novel Service Level Agreement (SLA)-driven service provisioning architecture,
which enables dynamic and flexible bandwidth reservation schemes on a per-user or per …

E-business operations measurements

SA Olsson, DM Urgo, G Vijayan - US Patent 7,269,651, 2007 - Google Patents
An electronic business operations measurement system and method are provided. The
system and method provide a measurement process in Which a script is provided for …

Evolving the ASP business model: Web service provision in the Grid era

H Xu, P Seltsikas - … Second International Conference on Peer-to …, 2002 - ieeexplore.ieee.org
Both practitioners and academics in the information technology field are becoming
increasingly familiar with the term application service provision (ASP). Predictions for growth …

Graphics for end to end component mapping and problem-solving in a network environment

P Fearn, SA Olsson, G Vijayan - US Patent 8,316,381, 2012 - Google Patents
US8316381B2 - Graphics for end to end component mapping and problem-solving in a
network environment - Google Patents US8316381B2 - Graphics for end to end component …

An architecture for agent-enhanced network service provisioning through SLA negotiation

D Chieng, I Ho, A Marshall, G Parr - Int. Conference on Soft Issues in the …, 2002 - Springer
This paper focuses on two main areas. We first investigate various aspects of subscription
and session Service Level Agreement (SLA) issues such as negotiating and setting up …

E-business competitive measurements

SA Olsson, TD Smetanka, G Vijayan - US Patent 8,527,620, 2013 - Google Patents
6,041,352 6,052,733 6,055,493 6,070,190 6,078,956 6,092,113 6,108,700 6,112,236
6,141,699 6,151,688 6,163,775 6,167.445 6,175,832 6,177,886 6,182,125 6,219,705 …

Closing service quality gaps using dynamic service level agreements

C Mendes, MM da Silva - International Journal of Information System …, 2016 - igi-global.com
Each service interaction between a provider and a customer is an opportunity for the
provider to delight, satisfy or disappoint the customer. However, the customers' expectations …

A flexible bandwidth resource provisioning system with agent‐enhanced SLA negotiation

DHT Chieng, A Marshall - Journal of High Speed Networks, 2004 - content.iospress.com
We present a novel bandwidth resource provisioning system that enables dynamic, flexible
and quantitative end‐to‐end bandwidth reservation and management. The system facilitates …