Purpose Islamic finance is an alternative approach of financial intermediation based on risk-
sharing and asset-backed operations, which evolved substantially in recent years in …

Purpose This study aims to conduct a comprehensive bibliometric analysis, assessing
studies related to service quality and customer satisfaction in Islamic banking …

This study aims to see what are the biggest factors that make the people of the Bengkalis
Regency choose Islamic banking to conduct financial transactions. The research was made …

Purpose This study aims to examine three factors affecting the comparative e-payment
perception, namely, perceived e-shopping value, e-payment benefits and Islamic Sharia …

Abstrak− Kualitas pelayanan yang dirasakan oleh pengguna telah secara umum dikaji dan
diteliti sebelumnya. Penelitian ini bertujuan untuk menguraikan faktor–faktor penting yang …

This study aimed to determine the effect of Islamic financial literacy, spiritual intelligence,
public perception, and behaviour on public interest in Islamic banking services. This …

Purpose This study aims to analyse and understand customer sentiments and perceptions
from neobanking mobile applications by using advanced machine learning and text mining …

This research examined the factors that affect customer satisfaction and switching behavior
in the post-merger of the state-owned Islamic banks in Indonesia. Data were collected by …

Purpose The purpose of this study is to investigate possible drivers of loyalty amongst
Islamic banking customers in Gauteng, South Africa. We ponder the relationships of service …

The result was aimed to prove it empirically the effect of financing murabahah, profit sharing
financing, intellectual capital, and Non Performing Financing (NPF) on financial …