The relationship between total quality management and quality performance in the service industry: a theoretical model
Total quality management (TQM) has been widely considered as the strategic, tactical and
operational tool in the quality management research field. It is one of the most applied and …
operational tool in the quality management research field. It is one of the most applied and …
The impact of quality management practices on knowledge management processes: a study of a social security corporation in Jordan
Purpose This study aimed to investigate the impact of total quality practices on knowledge
management (KM) processes across a Social Security Corporation (SSC) in Jordan and …
management (KM) processes across a Social Security Corporation (SSC) in Jordan and …
Examining the relationship between total quality management and knowledge management and their impact on organizational performance: a dimensional analysis
Purpose The current study probes the multi-dimensional link between total quality
management (TQM) and knowledge management (KM) and investigates how different …
management (TQM) and knowledge management (KM) and investigates how different …
Relationships among organizational culture, knowledge sharing, and innovation capability: a case of the automobile industry in Taiwan
WJ Chang, SH Liao, TT Wu - Knowledge Management Research & …, 2017 - Taylor & Francis
The advancement of automobiles (thereinafter auto) during these decades has not only
made great contributions to the economic development, but also significantly changed …
made great contributions to the economic development, but also significantly changed …
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Purpose–The purpose of this paper is to investigate the relationship between total quality
management (TQM) practices and quality performance in Indian service companies …
management (TQM) practices and quality performance in Indian service companies …
Does interaction between TQM practices and knowledge management processes enhance the innovation performance?
MM Yusr, SSM Mokhtar, AR Othman… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the effect of applying total quality
management (TQM) on enhancing knowledge management processes. It also examine the …
management (TQM) on enhancing knowledge management processes. It also examine the …
The impact of TQM practices and KM processes on organisational performance: An empirical investigation
BT Qasrawi, SM Almahamid… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the impact of total quality management
(TQM) practices in terms of leadership, strategic planning, customer focus, teamwork …
(TQM) practices in terms of leadership, strategic planning, customer focus, teamwork …
Interrelationship between total quality management and six sigma: A review
VS Patyal, K Maddulety - Global Business Review, 2015 - journals.sagepub.com
The purpose of this study was to explore the dimensions of total quality management (TQM)
and Six Sigma methodology through an extensive literature review and to understand the …
and Six Sigma methodology through an extensive literature review and to understand the …
TQM: A facilitator to enhance knowledge management? A structural analysis
KB Ooi - Expert Systems with Applications, 2014 - Elsevier
This study aims to examine the multi-dimensional relationship of total quality management
(TQM) and knowledge management (KM) in both service and manufacturing firms in …
(TQM) and knowledge management (KM) in both service and manufacturing firms in …
Total quality management, knowledge management, and innovation: an empirical study in R&D units
The purpose of this paper is to examine the reciprocal relation between total quality
management (TQM) and knowledge management (KM) and their impact on process and …
management (TQM) and knowledge management (KM) and their impact on process and …