Recent studies on e-feedback have answered many questions concerning the effectiveness
of e-feedback in educational and non-educational sectors. They stated clearly that e …

This study addresses the issues of social influence and selection biases in the context of
online review systems. We propose that one way to reduce these biases is to send email …

In order to encourage users' engagement as well as crowdsource quality control, a majority
of online review websites have started to provide review peer evaluation votes, reviewer …

Increasingly online reviews are relied upon to make choices about the purchases and
services we use daily. Businesses, on the other hand, depend on online review sites to find …

Sarcastic remarks often appear in social media and e-commerce platforms to express almost
exclusively negative emotions and opinions on certain instances, such as dissatisfaction …

To encourage users' engagement and crowdsource quality control, many online
communities provide users with peer evaluation votes. By using a total number of 17,178 …

The increase of computing power and connectivity provide a favorable scenario to data
collection never experienced before. The popularization of computing devices, specially …

Our paper contributes to the literature recommending approaches to make online reviews
more credible and representative. We analyze data from four diverse major online retailers …

In this thesis, we address urban sensing approaches, especially the challenge of providing
scalable sensing systems of social, spatial and temporal variables for urban scenarios. We …

Food bloggers are people who write about food in a blog. They share their experiences,
identity, and honest opinions, and give readers personal narratives of their experiences at …