Purpose Process mining (PM) specialises in extracting insights from event logs to facilitate the improvement of an organisation's business processes. Industry trends show the …
Process mining is proffered to bring substantial benefits to adopting organisations. Nevertheless, the uptake of process mining in organisations has not been as extensive as …
Process mining—a suite of techniques for extracting insights from event logs of Information Systems (IS)—is increasingly being used by a wide range of organisations to improve …
Abstract Problem Definition: Queensland's Compulsory Third-Party (CTP) Insurance Scheme provides a mechanism for persons injured as a result of a motor vehicle accident to …
Responding to recent and repeated calls in literature, we sought to understand the effective use of business intelligence systems, specifically process mining. The intersection between …
This study investigates the impact of process mining in organisations. Process mining techniques extract insights from event logs to facilitate business process improvement …