Quantifying the invisible labor in crowd work

C Toxtli, S Suri, S Savage - Proceedings of the ACM on human-computer …, 2021 - dl.acm.org
Crowdsourcing markets provide workers with a centralized place to find paid work. What
may not be obvious at first glance is that, in addition to the work they do for pay, crowd …

Challenges to learning and leading the digital workplace

H Vallo Hult, K Byström - Studies in Continuing Education, 2022 - Taylor & Francis
Digitalisation does not only transform material constructions of workplaces and work but also
social constructions for employees' interaction and learning at work. In this paper, we …

[HTML][HTML] Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy

M Dunn, I Munoz, MH Jarrahi - Digital Business, 2023 - Elsevier
Flexibility is recognized as one of the major shifts in the future of work. As emerging forms
and structures of work challenge us to rethink how work is organized, specifically through …

Artificial intelligence in the work context

MH Jarrahi, C Lutz, K Boyd… - Journal of the …, 2023 - Wiley Online Library
Artificial intelligence (AI) reconfigures work and organization, while work and organization
shape AI. In this special issue, we explore these mutual transformations and how they play …

More flexible and more innovative: the impact of flexible work arrangements on the innovation behavior of knowledge employees

L Jiang, Z Pan, Y Luo, Z Guo, D Kou - Frontiers in Psychology, 2023 - frontiersin.org
Flexible work arrangements (FWA) are becoming increasingly widespread as an efficient
means of coping with a dynamic and competitive business environment. Existing studies …

The Village: Infrastructuring community-based mentoring to support adults experiencing poverty

TR Dillahunt, AJ Lu, A Israni, R Lodha… - Proceedings of the …, 2022 - dl.acm.org
Mentorship and other social and relational support have been vital to poverty alleviation and
transformative change. It is crucial to understand the underlying factors in the success of …

[HTML][HTML] Mindful work and mindful technology: Redressing digital distraction in knowledge work

MH Jarrahi, DL Blyth, C Goray - Digital Business, 2023 - Elsevier
Abstract Knowledge work today is characterized by frequent interruptions. Digital distraction
plays an increasingly important role in this work context as workers' behavior and emotional …

W4-Groups: Modeling the Who, What, When and Where of Group Behavior via Mobility Sensing

A Atrey, C Zakaria, R Balan, P Shenoy - Proceedings of the ACM on …, 2024 - dl.acm.org
Human social interactions occur in group settings of varying sizes and locations, depending
on the type of social activity. The ability to distinguish group formations based on their …

Understanding nomadic practices of social activist networks through the lens of infrastructuring: The case of the European social forum

AFP de Carvalho, S Saeed, C Reuter, M Rohde… - Computer Supported …, 2022 - Springer
Within CSCW and HCI, an increasing body of literature has been demonstrating the
essential relevance of infrastructures and infrastructuring to the work of people engaging in …

The algorithmic surveillance of gig workers: Mechanisms and consequences

G Newlands - The Routledge handbook of the gig economy, 2022 - api.taylorfrancis.com
When we refer to gig economy workers as operating 'on-demand', what exactly do we imply
by that statement? What are we revealing about the nature of gig work that we consider it to …