Managing customer expectations: A study of two four-star hotels in Malaysia and Singapore

[PDF] jatit.org

[PDF][PDF] The effect of information technology adoption, entrepreneurial orientation on dynamic capabilities and company performance

IN Sarya, MTS Arief, H Saroso, A Bandur - Journal of Theoretical and …, 2023 - jatit.org
The purpose of this study was to determine the effect of information technology adoption,
entrepreneurial orientation on dynamic capabilities and the performance of 3, 4, & 5-star …
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[PDF] sciendo.com

[PDF][PDF] A new scale to measure customer's expectations about service dimensions: Application to the hotel service

M Franco, R Meneses - European Journal of Tourism, Hospitality and …, 2024 - sciendo.com
The main purpose of this research was to create and test a scale to measure customer's
expectations about new service dimensions. Quantitative methodology, using exploratory …
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[HTML] google.com

[图书][B] Praktik Manajemen Sumber Daya Manusia Perusahaan Asuransi Indonesia

AJ Sutisna, MM SH - 2021 - books.google.com
Buku referensi ini menyajikan hasil penelitian tentang hubungan praktik MSDM
(perencanaan dan rekrutmen, pelatihan, penilaian kinerja) terhadap kepuasan kerja …
被引用次数：5 相关文章

[引用][C] Manavgat Destinasyonunda Bulunan Beş Yıldızlı Otellerin Web Sitelerine Yönelik Bir İçerik Analizi (A Content Analysis Regarding the Websites of Five Star …

H KELEŞ - Journal of Tourism & Gastronomy Studies, 2023
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