Benchmarking is recognised as an essential tool for continuous improvement of quality. A
large number of publications by various authors reflect the interest in this technique …

Purpose The three objectives served by this review are to provide readers a limpid insight
about the topic performance management (PM), to analyse the latest trends in PM literature …

Purpose–The literature emphasizes the important role performance measurement systems
(PMS) play in supporting organizational development in small and medium enterprises …

Purpose–The purpose of this article is to propose a common framework for the empirical
analysis of supply chain performance measurement systems used in different supply chain …

Purpose–This paper aims to clarify the notions that underlie performance measurement
systems (PMS) and to propose an information systems (IS)‐based characterisation and …

The importance of performance based benchmarking has become a necessity in a modern
construction company and presents a constant challenge for the construction industry. The …

The main aim of every organization is to improve performance and productivity, but this is
only possible with efficient management techniques and technology that produces results …

Purpose Technology forecasting (TF) and assessment (TA), all in all, apply to any intentional
and deliberate endeavours to forecast and view the potential heading, rate, attributes and …

Purpose–Though a few critics have questioned the effectiveness of the balanced‐scorecard
approach in measuring business performance this approach has taken the academic and …

Key Performance Indicators (KPIs) and Shipping Companies Performance Evaluation: The Case
of Greek Tanker Shipping Companies Page 1 www.ccsenet.org/ijbm International Journal of …