A Febrian, M Fadly - Binus Business Review, 2021 - journal.binus.ac.id
The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase Intention in Indonesia Moderated by Cultur Page 1 P-ISSN: 2087-1228 E-ISSN: 2476-9053 41 …
The main objective of the current study is to investigate the impact of social media marketing communication on the consumer response to University in UAE during COVID-19. In …
The spread of social media has created a new era for companies and brands and forcing them to explore new interactive ways to achieve and engage their consumers. The main …
J Wang, F Shahzad, SF Ashraf - Telematics and Informatics, 2023 - Elsevier
Abstract Information makes consumers aware of what is on the market, their producers, and their prices, which is important for making informed purchasing decisions. Information to …
Purpose The purpose of this study is to conduct a systematic study of important research trends and published electronic word of mouth (eWOM) studies over the past 20 years in the …
P Rita, S Moro, G Cavalcanti - Journal of Air Transport Management, 2022 - Elsevier
This research aimed to understand how airline companies are addressing the crisis generated by the Covid-19 pandemic and handling issues like cancellations and customer …
In congruence with the remarkable trend of consumer's adoption of online hotel booking services, this study applies the Stimulus-Organism-Response (SOR) framework to analyse …
This study examines the impact of service quality on intention-to-revisit through variables such as emotion, satisfaction, eWOM and loyalty in the hotel industry from a cross-cultural …
Electronic word-of-mouth (eWOM) communication on social media has revolutionized how travelers search for and share information and how they interact with one another digitally …