A critical review and reconstruction of perceptual brand equity

ADA Tasci - International Journal of Contemporary Hospitality …, 2021 - emerald.com
Purpose The purpose of this paper is to: distinguish between financial brand equity and
perceptual brand equity; distinguish among different stakeholder perspectives on customer …

The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase Intention in Indonesia Moderated by Culture

A Febrian, M Fadly - Binus Business Review, 2021 - journal.binus.ac.id
The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase
Intention in Indonesia Moderated by Cultur Page 1 P-ISSN: 2087-1228 E-ISSN: 2476-9053 41 …

The impact of social media marketing communications on consumer response during the COVID-19: does the brand equity of a university matter?

A Aljumah, MT Nuseir, MT Alshurideh - The effect of coronavirus disease …, 2021 - Springer
The main objective of the current study is to investigate the impact of social media marketing
communication on the consumer response to University in UAE during COVID-19. In …

Effect of social media marketing and eWOM on willingness to pay in the etailing: Mediating role of brand equity and brand identity

M Farzin, M Sadeghi, M Fattahi… - Business Perspectives …, 2022 - journals.sagepub.com
The spread of social media has created a new era for companies and brands and forcing
them to explore new interactive ways to achieve and engage their consumers. The main …

Elements of information ecosystems stimulating the online consumer behavior: A mediating role of cognitive and affective trust

J Wang, F Shahzad, SF Ashraf - Telematics and Informatics, 2023 - Elsevier
Abstract Information makes consumers aware of what is on the market, their producers, and
their prices, which is important for making informed purchasing decisions. Information to …

Systematic review of eWOM literature in emerging economy using ACI framework

G Roy, B Datta, S Mukherjee… - International Journal of …, 2023 - emerald.com
Purpose The purpose of this study is to conduct a systematic study of important research
trends and published electronic word of mouth (eWOM) studies over the past 20 years in the …

[HTML][HTML] The impact of COVID-19 on tourism: Analysis of online reviews in the airlines sector

P Rita, S Moro, G Cavalcanti - Journal of Air Transport Management, 2022 - Elsevier
This research aimed to understand how airline companies are addressing the crisis
generated by the Covid-19 pandemic and handling issues like cancellations and customer …

Effect of eWOM stimuli and eWOM response on perceived service quality and online recommendation

G Roy, B Datta, S Mukherjee, R Basu - Tourism Recreation …, 2021 - Taylor & Francis
In congruence with the remarkable trend of consumer's adoption of online hotel booking
services, this study applies the Stimulus-Organism-Response (SOR) framework to analyse …

Determinants of intention to revisit in hospitality industry: A cross-cultural study based on globe project

A Nazarian, M Shabankareh, A Ranjbaran… - Journal of …, 2024 - Taylor & Francis
This study examines the impact of service quality on intention-to-revisit through variables
such as emotion, satisfaction, eWOM and loyalty in the hotel industry from a cross-cultural …

Examining the impact of eWOM-triggered customer-to-customer interactions on travelers' repurchase and social media engagement

EE Izogo, M Mpinganjira… - Journal of Travel …, 2022 - journals.sagepub.com
Electronic word-of-mouth (eWOM) communication on social media has revolutionized how
travelers search for and share information and how they interact with one another digitally …