Son yıllarda Türkiye'de önemini daha da hissettirmeye başlayan turizm olayı, büyük bir hızla
gelişmektedir. Bu gelişim sürecinde, ülke turizminin daha iyi noktalara ulaşmasında turist …

Введение. Развернувшийся в последние годы дискурс о кризисе образования и
обострившийся спор о его сущности и роли в развитии человека и культуры в целом …

The existing literature lacks a comprehensive service quality model to measure higher
education service quality, particularly from the Ethiopian higher education context. The main …

The purpose of this study is to identify the impact and use of social networks and media in
the university environment during the COVID pandemic. The online survey was conducted …

This paper presents the results of a systematic literature review (SLR) of academic research
related to service quality attributes in higher education institutions. The literature review is …

This study assessed the competencies expected of doctoral graduates. Twelve purposefully
sampled education experts provided the data. A case study design within a qualitative …

Sažetak U ovam radu predstavljeni su rezultati sustavnoga pregleda literature (SPL)
akademskih istraživanja povezanih s karakteristikama kvalitete usluga u visokoškolskim …

Introduction. In recent years, the debates over the education crisis, its essence and the role
in the development of a person and culture in general have underlined the need to …

La presente investigación tuvo como objetivo determinar la relación entre la gestión por
competencia y la satisfacción de los estudiantes de la Universidad Nacional de Moquegua …

ABSTRACT ARTICLEINFO In the arcade of higher education, a university is considered as a
market and student as a customer. Education service quality (ESQ), therefore, has become a …