Critical success factors have supposedly been studied since the 1960s as part of the
Information System (IS) field, and have been applied to the tourism industry since the 1990s …

Orientation: Globally, destinations offer various products and services to visitors featuring
different attributes and characteristics, making each destination unique. The critical success …

Spectators spend a considerable amount of money to actively follow a sport, team and/or
athlete, and this makes them a valuable and profitable niche market segment, which should …

Kruger National Park (KNP) attracts over 1 million tourists per annum and is one of the top
five international destinations in South Africa. However, there is a lot of competition in South …

Tourists tend to have a large environmental impact, consuming substantial quantities of
water, energy and other resources. As the primary supplier of these commodities, tourist …

Purpose and objective: The purpose of this research is to determine what managers regard
as important critical success factors in ensuring a memorable visitor experience at a live …

The Robertson Wine Festival is one of South Africa's largest wine festivals. The uniqueness
of this wine festival is that it takes place on an existing wine route and 48 wine farms actively …

The purpose of this paper was to identify the key success factors (KSFs) in managing a
conference centre. South Africa has experienced a significant increase in international …

The purpose of this research was to determine whether visitors who attend the same live
music performance at four different destinations/locations vary and whether their needs were …

One of the country's largest wine festivals, the Wacky Wine Festival, is held annually in
Robertson, South Africa. Forty-eight wine farms participate actively in the Robertson Valley …