[HTML][HTML] A conceptual model of corporate social responsibility dimensions, brand image, and customer satisfaction in Malaysian hotel industry

A Mohammed, B Rashid - Kasetsart Journal of social sciences, 2018 - Elsevier
Corporate social responsibility (CSR) has become a core concept in the context of the hotel
industry where it is considered as a significant factor in competition and a firms' survival …

Accommodation consumers and providers' attitudes, behaviours and practices for sustainability: A systematic review

CM Hall, N Dayal, D Majstorović, H Mills… - Sustainability, 2016 - mdpi.com
Accommodation and lodging are an integral component of the tourism and hospitality
industry. Given the sectors' growing contribution to resource consumption and waste, there …

Dental tourism: Examining tourist profiles, motivation and satisfaction

M Jaapar, G Musa, S Moghavvemi, R Saub - Tourism Management, 2017 - Elsevier
Despite the overwhelming interest in medical tourism research, knowledge in dental tourism,
which is its subspecialty, remains limited. This study is the first to measure tourist profiles …

The relationships of corporate sustainability, customer loyalty, and word of mouth: the mediating role of corporate image and customer satisfaction

RA Karim, MK Rabiul - Journal of Quality Assurance in Hospitality & …, 2024 - Taylor & Francis
The present study investigates the mediating role of corporate image and customer
satisfaction between sustainability and loyalty. This study also examines the link between …

Malaysia my second home: The influence of push and pull motivations on satisfaction

BKM Wong, G Musa, AZ Taha - Tourism Management, 2017 - Elsevier
Malaysia's second home retirement tourism programme attracted participants globally and
reached its peak in 2013. The numbers started to dwindle in 2014, particularly among the …

Independent travelers' niche hotel booking motivations: the emergence of a hybrid cultural society

W Wang, S Ying, C Mejia, Y Wang, X Qi… - International Journal of …, 2020 - Elsevier
This study attempts to examine travel motivations from a hybrid cultural perspective in the
context of Chinese niche hotels. Using an in-depth netnographic methodology, the paper …

[PDF][PDF] Impacts of pushing and pull factors on tourist satisfaction and return intention towards river tourism in Can Tho city, Vietnam

QN Nguyen - Geo Journal of Tourism and Geosites, 2021 - pdfs.semanticscholar.org
This study was conducted to demonstrate the impacts of push and pull factors on tourist
satisfaction and behavioural intention of visitors towards Can Tho City river tourism …

Corporate social responsibility and satisfaction in service industries: A systematic review and integrative framework

E Mohammadi, G Vagnani, H Maleki - Society and Business Review, 2023 - emerald.com
Corporate social responsibility and satisfaction in service industries: a systematic review and
integrative framework | Emerald Insight Books and journals Case studies Expert Briefings …

[PDF][PDF] Assessing customer demand and customer satisfaction through social and environmental practices in the hotel sector of Bangladesh

RA Karim, MW Islam - GeoJournal of Tourism and Geosites, 2020 - researchgate.net
This study aims to assess the customer demand and satisfaction through social and
environmental CSR practices based on tourist's perception in Bangladesh hotel sector. Data …

DIFFERENCES IN PERCEIVING SOCIALLY RESPONSIBLE BEHAVIOUR BETWEEN FIRST-TIME AND MULTIPLE TIME VISITORS TO A DESTINATION: THE CASE …

M Grah, A Fyall, B Milfelner… - Tourism in Southern and …, 2023 - search.proquest.com
Purpose-In this paper, we intended to a) identify factors of perceived destination image, and
b) factors of perceived socially responsible behaviour among visitors to a destination, in …