Trust me, I'm an influencer!-Causal recipes for customer trust in artificial intelligence influencers in the retail industry

H Alboqami - Journal of Retailing and Consumer Services, 2023 - Elsevier
Prior examinations of relationship development and the leverage of trust among artificial
intelligence (AI) influencers and followers have been few. This study employed complexity …

Attention marketing in fragmented entertainment: How advertising embedding influences purchase decision in short-form video apps

X Yin, J Li, H Si, P Wu - Journal of Retailing and Consumer Services, 2024 - Elsevier
Advertising during short-form videos (SFVs) to take advantage of users' fragmented attention
provides a new touchpoint to reach potential consumers, while the unique elements of …

From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok

JM Alcántara-Pilar, ME Rodriguez-López… - Journal of Retailing and …, 2024 - Elsevier
In recent years, influencer marketing has gained significant prominence within the digital
marketing landscape, particularly on platforms such as TikTok. This study seeks to …

[HTML][HTML] Mapping the scholarly landscape of TikTok (Douyin): a bibliometric exploration of research topics and trends

A Rejeb, K Rejeb, A Appolloni, H Treiblmaier… - Digital Business, 2024 - Elsevier
The TikTok platform has become widely popular among younger generations and has
influenced various industries and aspects of life. This systematic literature review, using …

Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design

YK Dwivedi, J Balakrishnan… - Psychology & …, 2023 - Wiley Online Library
Chatbots incorporate various behavioral and psychological marketing elements to satisfy
customers at various stages of their purchase journey. This research follows the foundations …

[HTML][HTML] Telepresence in live-stream shopping: An experimental study comparing Instagram and the metaverse

S Barta, R Gurrea, C Flavián - Electronic Markets, 2023 - Springer
Advances in digital platforms allow influencers to use live shows to showcase products,
which has given rise to live-stream shopping. Moreover, new communication forms have …

Persuasive cues and reciprocal behaviors in influencer-follower relationships: The mediating role of influencer defense

A Wong, J Wei - Journal of Retailing and Consumer Services, 2023 - Elsevier
In today's internet ecosystem, social media influencers serve a central purpose in the
creation of a compelling online presence that engages their followers. This study examines …

Empathy with influencers? The impact of the sensory advertising experience on user behavioral responses

B Li, S Chen, Q Zhou - Journal of Retailing and Consumer Services, 2023 - Elsevier
Short-form video influencer advertising offers new opportunities for user sensory experience
to promote advertising effectiveness and induce positive user responses. This unique …

[HTML][HTML] Leveraging online selling through social media influencers

S Shuqair, R Filieri, G Viglia, AS Mattila… - Journal of Business …, 2024 - Elsevier
While prior research suggests that facial expression influences consumer behavior, it
remains unclear under which conditions specific emotional expressions on social media …

Content creators' participation in the creator economy: Examining the effect of creators' content sharing frequency on user engagement behavior on digital platforms

W Tafesse, M Dayan - Journal of Retailing and Consumer Services, 2023 - Elsevier
Content creators produce content around their interests, hobbies, and experiences and
distribute and monetize it on digital platforms. This study, informed by two-factor theory …