The increasing importance of information technology (IT) services in the global economy prompts researchers in the field of information systems (IS) to give special attention to the …
Research has a long history of discussing what is superior in predicting certain outcomes: statistical methods or the human brain. This debate has repeatedly been sparked off by the …
Recent years have seen the emergence of physical products that are digitally networked with other products and with information systems to enable complex business scenarios in …
How do economic actors in complex business-to-business (B2B) service systems co-create value when resource exchange is contingent on available and accessible Information and …
Systems, networks, and ecosystems in service research | Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with us Advanced search …
Purpose The purpose of this paper is to explore the emergence of innovation in smart service systems to conceptualize how actor's relationships through technology-enabled …
The creation of value is the core purpose and central process of economic exchange. Traditional models of value creation focus on the firm's output and price. We present an …
PP Maglio, J Spohrer - Journal of the academy of marketing science, 2008 - Springer
Abstract Service systems are value-co-creation configurations of people, technology, value propositionsconnecting internal and external service systems, and shared information (eg …
Abstraction is a powerful thing. During the nineteenth century, the Industrial Revolution was built on many powerful abstractions, such as mass, energy, work, and power. During the …