Rise of 'lonely'consumers in the post-COVID-19 era: A synthesised review on psychological, commercial and social implications
Loneliness is a pervasive problem recognised as a serious social issue, and the prevailing
COVID-19 pandemic has exacerbated loneliness to greater prominence and concern. We …
COVID-19 pandemic has exacerbated loneliness to greater prominence and concern. We …
Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups
People tend to alleviate their negative emotions by shopping. Considering the change of
shopping behavior during COVID-19 outbreak, negative emotions are the key contributors to …
shopping behavior during COVID-19 outbreak, negative emotions are the key contributors to …
Social exclusion: a bibliometric analysis and future research directions in advertising
Advertisers have begun to recognize the role of inclusive advertising in consumer well-
being. One way to increase inclusivity is to minimize experiences of exclusion using …
being. One way to increase inclusivity is to minimize experiences of exclusion using …
[HTML][HTML] From traditional to transformed: Examining the pre-and post-COVID consumers' shopping mall experiences
G Mortimer, MLO Andrade… - Journal of retailing and …, 2024 - Elsevier
Recently published exploratory research has suggested COVID-19 control protocols
implemented during the pandemic may have altered the values and experiences customers …
implemented during the pandemic may have altered the values and experiences customers …
Older adults' online shopping continuance intentions: Applying the technology acceptance model and the theory of planned behavior
J Wu, S Song - International Journal of Human–Computer …, 2021 - Taylor & Francis
This study investigates the online shopping continuance intentions of older adults in the
United States, focusing on two characteristics of this demographic (perceived lack of …
United States, focusing on two characteristics of this demographic (perceived lack of …
Retail therapy: A strategic effort to improve mood
Abstract “Retail therapy” is often applied to the notion of trying to cheer oneself up through
the purchase of self‐treats. The negative moods that lead to retail therapy, however, have …
the purchase of self‐treats. The negative moods that lead to retail therapy, however, have …
On being attractive, social and visually appealing in social media: The effects of anthropomorphic tourism brands on Facebook fan pages
Social media platforms and their associated user-generated content are of increasing
significance to the perception of tourism brands amongst consumers. Online fan pages offer …
significance to the perception of tourism brands amongst consumers. Online fan pages offer …
The influence of customer-to-customer interactions on elderly consumers' satisfaction and social well-being
This study highlights the valuable role the hospitality industry can play in addressing a
societal problem by studying how social interactions between elderly consumers and other …
societal problem by studying how social interactions between elderly consumers and other …
Ritualistic consumption decreases loneliness by increasing meaning
Despite the prevalence of both chronic and transient loneliness and the detrimental
consequences associated with them, as a negatively valenced response to social exclusion …
consequences associated with them, as a negatively valenced response to social exclusion …
The restorative potential of shopping malls
MS Rosenbaum, ML Otalora, GC Ramírez - Journal of Retailing and …, 2016 - Elsevier
This article illustrates that shopping centres can promote individual and societal well-being
by offering shoppers restorative servicescapes. The study links attention restoration theory to …
by offering shoppers restorative servicescapes. The study links attention restoration theory to …