Servitization: revisiting the state-of-the-art and research priorities

T Baines, A Ziaee Bigdeli, OF Bustinza… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to consolidate the servitization knowledge base from
an organizational change perspective, identifying developed, developing and undeveloped …

[HTML][HTML] Servitization, digitization and supply chain interdependency

F Vendrell-Herrero, OF Bustinza, G Parry… - Industrial marketing …, 2017 - Elsevier
This study draws on literature at the intersection of servitization, digital business models and
supply chain management. Work empirically explores how digital disruption has affected …

[HTML][HTML] Service growth in product firms: Past, present, and future

C Kowalkowski, H Gebauer, R Oliva - Industrial marketing management, 2017 - Elsevier
Abstract Service growth in product firms is one of the most active service research domains
and is open to a variety of conceptualizations. This article provides a critical inquiry into the …

Framing the servitization transformation process: A model to understand and facilitate the servitization journey

T Baines, AZ Bigdeli, R Sousa, A Schroeder - International Journal of …, 2020 - Elsevier
The concept of servitization is well established in the literature, and yet the processes of
organisational change that manufacturers undergo to compete through services have …

[HTML][HTML] Becoming a smart solution provider: Reconfiguring a product manufacturer's strategic capabilities and processes to facilitate business model innovation

T Huikkola, M Kohtamäki, J Ylimäki - Technovation, 2022 - Elsevier
The present study analyzes how a product manufacturer alters its strategic capabilities to
become a smart solution provider by employing its dynamic capabilities. We scrutinize how …

[HTML][HTML] Platforms in service-driven manufacturing: Leveraging complexity by connecting, sharing, and integrating

V Eloranta, T Turunen - Industrial Marketing Management, 2016 - Elsevier
Abstract Service-driven manufacturing firms often rely on networks in service operations;
however, in order to leverage the network approach, firms must address the challenges of …

[HTML][HTML] Green innovation output in the supply chain network with environmental information disclosure: An empirical analysis of Chinese listed firms

L Wang, M Li, W Wang, Y Gong, Y Xiong - International Journal of …, 2023 - Elsevier
Supply chain networks affect the ability of firms to obtain resources, and to meet the
requirements of sustainable development, firms further seek green innovation from supply …

Building digital servitization ecosystems: An analysis of inter-firm collaboration types and social exchange mechanisms among actors

LS Dalenogare, MA Le Dain, NF Ayala, G Pezzotta… - Technovation, 2023 - Elsevier
The servitization literature has evidenced that the development and provision of Smart
Product-Service Systems usually happen through collaborative ecosystems, but little is …

Managing servitization in product companies: the moderating role of service suppliers

NF Ayala, W Gerstlberger, AG Frank - International Journal of …, 2019 - emerald.com
Purpose The purpose of this paper is to study service innovation in product companies
(servitization) by considering the relationship (moderation) between product companies and …

Servitization and advanced business services as levers for competitiveness

B Kamp, G Parry - Industrial marketing management, 2017 - Elsevier
Vandermerwe and Rada (1988) recognized that many firms were seeking to improve
competitiveness and turnover by increasing the service offer of their portfolio. The term they …