How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model

A Gupta, A Yousaf, A Mishra - International Journal of Information …, 2020 - Elsevier
Extant research examines the factors that cause the initial adoption of digital technologies,
like mobile wallets, with limited focus on post-adoption behaviours. This work proposes a …

The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch

JC Hong, PH Lin, PC Hsieh - Computers in Human Behavior, 2017 - Elsevier
Innovations happen everywhere. Recently, smartwatches have become increasingly
popular. It is therefore critical for academic researchers and IT firms to understand the …

A cross-country analysis of the determinants of customer recommendation intentions for over-the-top (OTT) platforms

A Yousaf, A Mishra, B Taheri, M Kesgin - Information & Management, 2021 - Elsevier
Using data from India and the USA, this research expands the expectation–confirmation
model (ECM) to include constructs like neutral confirmation, customer-to-customer (C2C) …

The role of augmented reality in shaping purchase intentions and WOM for luxury products

D Nawres, BA Nedra, A Yousaf, A Mishra - Journal of Business Research, 2024 - Elsevier
The literature examining the influence of augmented reality (AR)-driven experiences on
consumer outcomes in retail is at an emerging stage, with little investigation conducted in …

Behavioural aspects influencing decision to purchase apparels amongst young Indian consumers

R Dhiman, PK Chand, S Gupta - FIIB Business Review, 2018 - journals.sagepub.com
The study of consumer buying behaviour is essential for marketers to understand the key
elements such as what is purchased, from where it is purchased, the quantity of purchase …

'From technology adoption to consumption': effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction

A Yousaf, A Mishra, A Gupta - Journal of Retailing and Consumer Services, 2021 - Elsevier
Despite the increasing usage of fitness applications, there is a dearth of research examining
how expectations from fitness applications impact people's post-adoption consumption and …

Not all experiential consumers are created equals: the interplay of customer equity drivers on brand loyalty

PH Cuong, ODY Nguyen, LV Ngo… - European Journal of …, 2020 - emerald.com
Purpose This study aims to use social exchange theory and the principle of reciprocity in
proposing a theoretical model to examine the essential but unexplored unique roles of …

Why do consumers subvert brands? Investigating the influence of subjective well‐being on brand avoidance

A Kuanr, D Pradhan, T Lyngdoh… - Psychology & …, 2022 - Wiley Online Library
Negative consumer–brand interactions often result in consumer subversion, in which
consumers actively reject or avoid brands. To date, the role of positive emotional states …

Interlinkage of Perceived Ecotourism Design Affordance, Perceived Value of Destination Experiences, Destination Reputation, and Loyalty

M Azinuddin, MB Mohammad Nasir, MH Hanafiah… - Sustainability, 2022 - mdpi.com
The aim of this study is to analyse the relationships between the perceived ecotourism
design affordances (PEDA), perceived value of destination experience (PERVAL) …

[HTML][HTML] Yes, but not now! Why some users procrastinate in adopting digital product updates

Y Xiao, J Spanjol - Journal of Business Research, 2021 - Elsevier
Users of digital products (such as mobile apps or software) are frequently offered new
versions in the form of updates. While updates can deliver benefits, they may also interfere …