Experiences, post-trip destination image, satisfaction and loyalty: A study in an ecotourism context

TT Li, F Liu, GN Soutar - Journal of Destination Marketing & Management, 2021 - Elsevier
Few empirical studies have examined how post-trip destination image is shaped by tourists'
experiences. Although previous studies examined the relationships between experience …

Senior consumer motivations and perceived value of robot service restaurants in Korea

MK Kwak, JS Lee, SS Cha - Sustainability, 2021 - mdpi.com
This research empirically tested a theoretical model by defining senior customers' intentions
to use robot service restaurants emerging in South Korea. Non-face-to-face services have …

Appraise the role of novelty-seeking on consumers' satisfaction using online food delivery applications

SF Kalantarzadeh Tezerjany - International Journal of Quality & …, 2024 - emerald.com
Purpose The primary intent of this study was to assess the influence of novelty-seeking on
the satisfaction of consumers. The investigation concentrated on Malaysian consumers who …

Examining the factors that Influence consumer satisfaction with online food delivery in Klang Valley, Malaysia

H Tan, VWE Kim - The Journal of Management Theory and …, 2021 - journal.unisza.edu.my
Abstract In World War II, female volunteers participated in the work of delivering food to
soldiers. The idea of food service delivery spread from the UK to the United States, and food …

The role of multidimensional country-of-origin attributes: Exploring the antecedents of international brand attitude and image

J Ahn - Journal of Marketing Communications, 2024 - Taylor & Francis
While the current literature emphasizes the importance of country of origin, this article sheds
light on the consequences of country branding. Specifically, we examined the implications of …

Assessing the impact of brand equity and demographic characteristics on brand loyalty: The mediating role played by customer experience in United Arab Emirates' …

MT Nuseir - Journal of Hospitality & Tourism Research, 2022 - journals.sagepub.com
The hotel industry has grown rapidly in recent years, becoming the most competitive
environment. As a result, industry players strive to outsmart competitors by creating brand …

Antecedents of customer loyalty and word of mouth: A study on consumer durables in emerging economies

NK Upamannyu, S Rajput… - FIIB Business Review, 2023 - journals.sagepub.com
In the era of Marketing 4.0, where customers and companies interact online as well as
offline, an immense need to understand the actions and reactions of a potential customer is …

The internal demand of cultural tourism: Understanding satisfaction and fidelity to destination in spain through a non-linear structural model

MD Sánchez-Sánchez, CD Pablos-Heredero… - Sustainability, 2021 - mdpi.com
The new habits of tourist consumption favor the rise of cultural tourism, either as the primary
or complementary offer of a destination. Therefore, it is necessary to deepen the study of the …

The mediating role of cooperate image between service quality, perceived value and customer loyalty: A study of telecommunication industry in eastern region of …

F Lu - Kasetsart Journal of Social Sciences, 2024 - so04.tci-thaijo.org
This research proposed an innovative conceptual paradigm and aims to investigate
cooperate image's mediating role in the path association between service quality, perceived …

Embracing New Love: Why Customers Are Loyal to Plant Extract‐Based Skin‐Care Cosmetics

IH Wu, C Liang - Journal of Cosmetic Dermatology, 2025 - Wiley Online Library
Background In recent years, increases in consumer awareness regarding health and the
environment have enhanced their willingness to purchase plant extract‐based skin‐care …