Background Promoting respectful care at childbirth is important to improve quality of care
and encourage women to utilize skilled delivery services. However, there has been a …

This study aims at investigating the linkage between total quality management (TQM),
perceived service quality (PSQ), as well as their impact on the patient satisfaction (PS) and …

Background: Patient satisfaction is an essential parameter in the assessment of quality of
care and healthcare facility performance. Objective: To investigate patients' satisfaction with …

Patient-reported outcome measures (PROMs), patient-reported experience measures
(PREMs) and patient satisfaction surveys provide important information on how care can be …

The purpose of this study was to examine the mediating role of patients' satisfaction in the
relationship between perceived service quality (PSQ) and behavioural intentions. Data were …

Objectives: The study was set out to investigate maternal satisfaction with perinatal care
received in selected primary health centres in Ibadan. Methods: The study was a cross …

Background Doctor and healthcare worker (HCW) strikes are a global phenomenon with the
potential to negatively impact on the quality of healthcare services and the doctor-patient …

Satisfaction with health care services is a desired outcome of health care delivery.
Nonetheless, there is scant information on client satisfaction with services provided in public …

Introduction. Patient satisfaction with nursing care is considered as an important factor in
explaining patients' perceptions of service quality. Care assessed to be high quality …

Background: Patient satisfaction has become well established as an important consideration
in health care provision and an integral component of measuring quality health service …