Corporate Listening und Issues Management in der Unternehmenskommunikation

D Ingenhoff, M Borner, A Zerfaß - Handbuch Unternehmenskommunikation, 2019 - Springer
Unternehmenskommunikation wird in Theorie und Praxis häufig auf die Vermittlung von
Botschaften, Marken und Images an interne und externe Stakeholder oder auf die …

Creating business value through corporate communication: A theory-based framework and its practical application

A Zerfass, C Viertmann - Journal of Communication Management, 2017 - emerald.com
Purpose The purpose of this paper is to report on a multi-step research project which
explores concepts that explain communication value across different disciplines and builds …

'PESO'media strategy shifts to 'SOEP': Opportunities and ethical dilemmas

J Macnamara, M Lwin, A Adi, A Zerfass - Public Relations Review, 2016 - Elsevier
It is well established that the internet, and particularly the unprecedented growth of social
media, are changing the mediascape and media practices in advertising, public relations …

[图书][B] The handbook of public sector communication

V Luoma-aho, MJ Canel - 2020 - books.google.com
A multidisciplinary collection on global public entity strategic communication Research into
public sector communication investigates the interaction between public and governmental …

Communication evaluation and measurement: Skills, practices and utilization in European organizations

A Zerfass, D Verčič, SC Volk - Corporate communications: An …, 2017 - emerald.com
Purpose The purpose of this paper is to examine the status quo of communication
evaluation and measurement practices in communication departments of companies, non …

Communication in times of crisis: The stakeholder relationship under pressure

TGLA van der Meer, P Verhoeven, HWJ Beentjes… - Public Relations …, 2017 - Elsevier
This paper studies how stakeholder relationships change when an organization undergoes
a crisis as compared to routine circumstances. During crises, the stakeholder relationships …

[PDF][PDF] Internal communication

L Yeomans, L FitzPatrick - 2017 - eprints.leedsbeckett.ac.uk
• What is internal communication? Perspectives and definitions• What does an internal
communication function do?• What matters to employees: motivation in the workplace• …

A comparative excellence framework for communication management

D Vercic, A Zerfass - Journal of Communication Management, 2016 - emerald.com
Purpose Why are excellent communication departments actually outstanding? The purpose
of this paper is to address this question from a multidisciplinary perspective and identify two …

The role of internal communication in start-ups: state of research and practical approaches

C Wolf, A Godulla, L Beck… - Start-up and …, 2024 - taylorfrancis.com
Start-ups differ from established organizations in having limited routines and undergoing
constant change that shapes their communicative structures. Although they are dependent …

Male and female communication, leadership styles and the position of women in public relations

R Tench, M Topić, A Moreno - Interactions: Studies in …, 2017 - intellectdiscover.com
This article discusses results of the largest European survey among communication and
public relations (PR) practitioners regarding the position of women in the industry. The …