Reconceptualizing customer perceived value in hotel management in turbulent times: A case study of isfahan metropolis five-star hotels during the COVID-19 …

A Ghorbani, H Mousazadeh, F Akbarzadeh Almani… - Sustainability, 2023 - mdpi.com
The COVID-19 pandemic has significantly impacted the tourism and hospitality industry. This
study aims to reconceptualize the concept of customer perceived value (CPV) in Isfahan's …

Predicting sustainable tourism: examining customers' intention to visit green hotels using an extended norm activation model

I Waris, N Mohd Suki - Management of Environmental Quality: An …, 2024 - emerald.com
Purpose This study aims to predict customers' intention (INT) to visit green hotels through an
extended norm activation model (NAM) framework. The extended NAM includes …

[PDF][PDF] EXPLORING HOW SUSTAINABLE DESTINATION PREFERENCE MEDIATES THE EFFECTS OF TOURISTS'MOTIVATION ON SATISFACTION

HG Musa, I Fatmawati, A Nuryakin… - Geo Journal of …, 2024 - gtg.webhost.uoradea.ro
This study investigates the effect of Sustainable Destination Preference (SDP) on the
relationship between escapism motivation, affordability perception, and tourist satisfaction at …

[HTML][HTML] A cross-cultural analysis of perceived value and customer loyalty in restaurants

G Croitoru, A Capatina, NV Florea, F Codignola… - European Research on …, 2024 - Elsevier
This paper explores the relationships between the social, emotional, functional, epistemic
and conditional value perceived by customers and the key customer outcomes of …

Assessing Green Practices on Eco-Friendly Hotel Customer Loyalty: A Partial Least Squares Structural Equation Modeling and Fuzzy-Set Qualitative Comparative …

R Chang, RC Chanda, A Vafaei-Zadeh, H Hanifah… - Sustainability, 2024 - mdpi.com
With a global focus on environmental sustainability, hotels worldwide are actively
transitioning their services from conventional to eco-friendly practices. This study aims to …

Travel intention to destination via virtual tour: role of perceived travel risks and behavioral

A Kokkhangplu, D Suwanthep - Cogent Social Sciences, 2024 - Taylor & Francis
COVID-19 has completely impacted the worldwide tourism industry. However, several
tourism stakeholders have adopted technology and innovation approaches such as virtual …

The Impact of Green Service Quality on Consumers' Intentions to Revisit Green Hotels Based on Theory of Planned Behavior

M Mohammed, S Zhou… - Journal of Quality …, 2024 - Taylor & Francis
This study investigates the impact of green lodging service quality (GLSERV) on consumers'
intentions to revisit green hotels based on the theory of planned behavior (TPB) in the …

The impact of green human resource management (GHRM) on employee retention: Mediating role of job satisfaction

AA Bell, PK Yen, MMJ Tang - International Journal of Service …, 2024 - ir.uitm.edu.my
This study examined how Green Human Resource Management (GHRM) influences job
satisfaction and its subsequent impact on employee retention among working adults in …

The Effect of Internet Celebrity B&B Service Quality on Customers' Behavioral Intention

B Qi, X Qi, S Pathak - Journal of Human, Earth, and Future, 2024 - hefjournal.org
This paper combines the means-end chain theory with the aim of clarifying the roles of
service quality (SQ), perceived value (PV), and customer satisfaction (CS) on behavioral …

[PDF][PDF] Quality of life: The role of tourism and renewable energy

P Stamatiou - International Journal of Applied Economics, Finance …, 2024 - researchgate.net
The present research examines the effects of tourism (TOUR) and renewable energy
consumption (REC) on quality of life (QoL) using a multivariate panel regression model. The …