[HTML][HTML] Patient experience or patient satisfaction? A systematic review of child-and family-reported experience measures in pediatric surgery

J Ferreira, P Patel, E Guadagno, N Ow, J Wray… - Journal of Pediatric …, 2023 - Elsevier
Purpose Patient-reported outcome measures (PROMs) and patient-reported experience
measures (PREMs) are increasingly recognized as important health care quality indicators …

Measuring patient experience: concepts and methods

F Ahmed, J Burt, M Roland - The Patient-Patient-Centered Outcomes …, 2014 - Springer
Providing a good patient experience is a key part of providing high-quality medical care.
This paper explains why patient experience is important in its own right, and its relationship …

Barriers and facilitators to patient retention in HIV care

BR Yehia, L Stewart, F Momplaisir, A Mody… - BMC infectious …, 2015 - Springer
Background Retention in HIV care improves survival and reduces the risk of HIV
transmission to others. Multiple quantitative studies have described demographic and …

Effective follow-up consultations: the importance of patient-centered communication and shared decision making

PLP Brand, AM Stiggelbout - Paediatric respiratory reviews, 2013 - Elsevier
Paediatricians spend a considerable proportion of their time performing follow-up visits for
children with chronic conditions, but they rarely receive specific training on how best to …

Physician burnout and patient satisfaction with consultation in primary health care settings: evidence of relationships from a one-with-many design

F Anagnostopoulos, E Liolios, G Persefonis… - Journal of clinical …, 2012 - Springer
Physician burnout, as a prolonged response to chronic emotional and interpersonal
stressors on the job, has been associated with suboptimal patient care and deterioration in …

Moving towards patient-centered healthcare for patients with Parkinson's disease

M van der Eijk, MJ Faber, S Al Shamma… - Parkinsonism & related …, 2011 - Elsevier
INTRODUCTION: Quality of care is becoming increasingly important in the field of movement
disorders. Patient-centeredness is a crucial element of quality of care, but has thus far …

Minority ethnicity patient satisfaction and experience: results of the National Cancer Patient Experience Survey in England

RJ Pinder, J Ferguson, H Møller - BMJ open, 2016 - bmjopen.bmj.com
Objectives This study sought to explore the differential patient satisfaction reported by
patients with cancer who are from ethnic minority backgrounds, examining patient-reported …

Physicians' communication of the common‐sense self‐regulation model results in greater reported adherence than physicians' use of interpersonal skills

LA Phillips, H Leventhal… - British journal of health …, 2012 - Wiley Online Library
Objectives. Interventions that address patients' illness and treatment representations have
improved patient adherence and outcomes when administered by psychologists and/or …

Patient satisfaction with HIV and TB treatment in a public programme in rural KwaZulu-Natal: evidence from patient-exit interviews

N Chimbindi, T Bärnighausen, ML Newell - BMC health services research, 2014 - Springer
Background Patient satisfaction is a determinant of treatment uptake, adherence and
retention, and an important health systems outcome. Queues, health worker-patient contact …

Informing quality in emergency care: understanding patient experiences

E Swallmeh, V Byers, A Arisha - International journal of health care …, 2018 - emerald.com
Purpose Assessing performance and quality in healthcare organisations is moving from
focussing solely on clinical care measurement to considering the patient experience as …