The techniques of measuring service quality and service quality dimensions have become a
major area in marketing literature during the past few decades. Since the increasing …

The current study adds to the literature on the indirect and direct effect of sustainability in
luxury services purchase intention. The agenda of researchers and professionals in the …

This paper relates service quality to the expectations of enrollees (consumers) versus the
perceptions of Healthcare Providers in the delivery of healthcare services of National Health …

The objective of this study is to investigate the relationship between organizational
commitment and internal service quality among the staff in Majlis Sukan Negeri-negeri in …

O mercado online dos retalhistas alimentares tem vindo a desenvolver-se a um ritmo
crescente, a nível global. Impulsionadas pela pandemia da COVID-19, as vendas online por …

The development of digital technology has entered all lines of life in society, so that the
distance between regions is no longer a barrier between one region and another. This factor …

This paper focuses on presenting an overview of the existing literature of the models which
assess the quality of higher education institutions. The higher education sector is dynamic …

The objective of this study is to investigate the relationship and influence of organizational
learning culture, job satisfaction, and organizational commitment towards the internal …

The study is to investigate the factors associated with the quality of marriage counseling
services and family consolidation by a systematic review. The data was collected based on …

Quality management is a fundamental concept that plays a crucial role in various fields,
including manufacturing, economics, marketing, and operations management. This paper …