Although there is consensus among scholars that red tape has negative consequences,
there is a lack of synthesis on these negative effects. We conduct a meta‐analysis and meta …

Coordinating and integrating different policies and public sector organizations is a major
challenge for practitioners and a continuing topic of interest for researchers. This Viewpoint …

This enlightening book scrutinizes the shifting governance paradigms that inform public
administration reforms. From the rise to supremacy of New Public Management to new the …

Public-sector organizations are fundamentally different from their private-sector
counterparts. They are part of the society's political organizations and are major political …

There is increasing interest in analyzing job satisfaction and innovation in organizations.
This study tests the effects of two internal sources of innovation—top-down innovations …

Good governance and quality of public administrations are recognisably in the interests of
the EU citizens and Member States, to achieve maximum value from the finite public funds …

Uniting theoretical bases and advancements in practice, the Routledge Handbook of Policy
Design brings together leading experts in the academic field of policy design in a pioneering …

With citizens being considered customers, public administration scholars have become
interested in explaining satisfaction with public services and studying the consequences of …

This article assesses the impact of New Public Management (NPM)-style reforms in
European countries as perceived by top public sector officials. Using data from an executive …

This article explores employee engagement by linking stress, motivation, and employee
engagement theory and testing this across 30 countries and eight public sector occupations …