Aim: A large number of studies have addressed the detection of patient satisfaction
determinants, and the results are still inconclusive. Furthermore, it is known that …

Objective Patient satisfaction had been the focus of many scientific studies worldwide.
However, very few studies published had addressed the definition of the concept of patient …

Background: Patient satisfaction is used as an important indicator of care quality and is
frequently included in healthcare planning and evaluation. This study presents a review of …

Patient satisfaction surveys are increasingly used for benchmarking purposes. In the
Netherlands, the results of these surveys are reported at the univariate level without taking …

Title. Patient satisfaction with nursing care: a concept analysis within a nursing framework.
Background. Patient satisfaction is an important indicator of quality of care, and healthcare …

The aim of this study was to assess patient satisfaction with nursing care and the
relationship between patient satisfaction and patient characteristics. This cross‐sectional …

OBJECTIVE: The purpose of this study was to assess patient satisfaction with nursing care.
BACKGROUND: Patients' satisfaction with nursing care is considered an important factor in …

Purpose: Theoretically, patient satisfaction is correlated with nursing care, but there is not
sufficient evidence to support it. The aim of this study was to address three research …

Purpose This paper aims to examine the effect of customer relationship management (CRM)
on patient satisfaction and patient loyalty, controlling for other socio-demographic …

Background Constant reviews of the caring behavior of nurses and patient satisfaction help
to improve the quality of nursing. The aim of our research was to explore relationships …