Teleoperation is one of the oldest applications of human-robot interaction, yet decades later,
robots are still difficult to control in a variety of situations, especially when used by non …

For most modern feature-rich software, considerable external help and learning resources
are available on the web (eg, documentation, tutorials, videos, Q&A forums). But, how do …

Design professionals increasingly need to learn and use multiple feature-rich software to
design complex artifacts in a variety of domains. In this work, we aimed to understand how …

Question and answer (Q&A) sites can capture a range of user perspectives on using
complex, feature-rich software. Little is known, however, on who is contributing to the sites …

Collaborative learning has been suggested as a promising approach to help older adults
learn new technology, however, its effectiveness has been understudied in the context of …

Online step-by-step text and video tutorials play an integral role in learning feature-rich
software applications. However, when searching, users can find it difficult to assess whether …

Online software tutorials help a wide range of users acquire skills with complex software, but
are not always easy to follow. For example, a tutorial might target users with a high skill …

Teleoperation is a powerful tool: a person can have conferences and meetings overseas,
visit their families abroad, go to uncharted locations, and explore dangerous environments …

Abstract Online Question and Answer communities (Q&As) are one resource that people use
to learn complex, feature-rich software, such as graphic design software. Community …

Inspiration seeking is an integral part of a graphic designer's work: they often seek
inspiration for new design ideas by exploring examples of others' designs on the Internet …