The behavioral, economic, and political impact of the Internet and social media: Empirical challenges and approaches

F Sabatini - Journal of Economic Surveys, 2023 - Wiley Online Library
This paper presents a review of empirical methods used to assess the behavioral, economic,
and political outcomes of Internet and social media usage. Instead of merely surveying the …

Why restaurants survive? A perspective of word-of-mouth dispersion

X Zhang, X Zhang, S Liang, Y Yang, R Law - Tourism Management, 2025 - Elsevier
Survival represents a fundamental aspect of business development, particularly for small-
sized businesses. This study introduces a comprehensive framework for examining the …

How Does Rating Specific Features of an Experience Alter Consumers' Overall Evaluations of That Experience?

KS Mehr, JP Simmons - Journal of Consumer Research, 2024 - academic.oup.com
How does the way companies elicit ratings from consumers affect the ratings that they
receive? In 10 pre-registered experiments, we find that consumers rate subpar experiences …

The Welfare Effects of Mobile Internet Access: Evidence from Roam-Like-at-Home

M Quinn, M Godinho de Matos… - The Economic …, 2024 - academic.oup.com
We evaluate the welfare effects of the Roam-like-at-home regulation, which has drastically
reduced the price of accessing the mobile Internet for residents of the European Economic …

Call me maybe: does customer feedback seeking impact nonsolicited customers?

R Kaul, SJ Anderson, PK Chintagunta… - Marketing …, 2024 - pubsonline.informs.org
Academics and practitioners acknowledge the value of customer feedback in improving firm
performance. Companies routinely solicit feedback from different customer subsets …

[PDF][PDF] The Effect of Quality Disclosure on Firm Entry and Exit Dynamics: Evidence from Online Review Platforms

Y Bao, L Fang, M Osborne - Available at SSRN 4804928, 2023 - papers.ssrn.com
The Effect of Quality Disclosure on Firm Entry and Exit Dynamics: Evidence from Online
Review Platforms Page 1 The Effect of Quality Disclosure on Firm Entry and Exit Dynamics …

[PDF][PDF] Retos de la publicidad online para la competencia en la era del consumo digital

R Ferrer, A Ilango, P Richter - akhililango.github.io
Tanto en EE. UU. como en España, la publicidad online ya supuso en 2021 más del 50 por
100 del gasto total en publicidad. Unido a múltiples retos ya conocidos por los economistas …