Over 33 years of the hospitality research: a bibliometric review of the International Journal of Contemporary Hospitality Management

GD Sharma, B Taheri, M Gupta… - International Journal of …, 2023 - emerald.com
Purpose This paper aims to proffer a broad overview of publications in the International
Journal of Contemporary Hospitality Management (IJCHM) by conducting bibliometric …

Customer engagement and employee engagement: Systematic review and future directions

S Chandni, Z Rahman - The Service Industries Journal, 2020 - Taylor & Francis
An extensive literature review and analysis of 74 articles spanning over more than 11 years
and 39 journals has been carried out so as to present the current state of research in the …

Let me go to the office! An investigation into the side effects of working from home on work-life balance

R Palumbo - International Journal of Public Sector Management, 2020 - emerald.com
Purpose The disruptions brought by COVID-19 pandemic compelled a large part of public
sector employees to remotely work from home. Home-based teleworking ensured the …

COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics

HS Jung, YS Jung, HH Yoon - International journal of hospitality …, 2021 - Elsevier
COVID-19 has caused an unprecedented crisis in all industries around the world. This study
sought to verify that job insecurity, as perceived by deluxe hotel employees, significantly …

How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences

AKF Wong, SS Kim, J Kim, H Han - International journal of hospitality …, 2021 - Elsevier
This study sought to examine the impacts of the global coronavirus pandemic on hotel
employees' perceptions of occupational stressors and their consequences. Paired t-tests …

Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry

B Koo, J Yu, BL Chua, S Lee, H Han - Journal of Quality Assurance …, 2020 - Taylor & Francis
This study was designed to identify the intricate associations among emotional rewards
(compliment, opportunity, empowerment, and recognition), material rewards (promotion …

Job satisfaction and work engagement: A study using private sector bank managers

K Garg, IA Dar, M Mishra - Advances in Developing Human …, 2018 - journals.sagepub.com
The Problem In today's dynamic environment, organizations face difficulties in retaining their
talented employees. Although there are several studies that link job satisfaction with work …

Transformational leadership during the COVID-19 pandemic: Strengthening employee engagement through internal communication

NR Santoso, ID Sulistyaningtyas… - Journal of …, 2022 - journals.sagepub.com
This article examines the function of transformational leadership in enhancing employee
engagement through internal communication during the COVID-19 pandemic to ensure the …

Polychronicity, work engagement, and turnover intention: The moderating role of perceived organizational support in the hotel industry

M Asghar, M Tayyab, N Gull, S Zhijie, R Shi… - Journal of Hospitality and …, 2021 - Elsevier
Abstracts This study illuminates one of the critical concerns in organizational research to the
extent of polychronicity affecting employees' engagement, job performance (JP), and …

Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors: Moderating effects of working-from-home

OH Chi, A Saldamli, D Gursoy - International Journal of Hospitality …, 2021 - Elsevier
This study examines the effects of working-from-home during the COVID-19 pandemic on
management-level hotel employees' work engagement, burnout, and turnover intentions …