Process mining is a growing and promising study area focused on understanding processes
and to help capture the more significant findings during real execution rather than, those …

A fundamental assumption of Business Process Management (BPM) is that redesign
delivers refined and improved versions of business processes. This assumption, however …

Real-time access to business performance information is critical for corporations to run a
competitive business and respond to a continuously changing business environment with …

Business process is set of activities that define how to achieve organizational goals and also
produces outputs that deliver value to customers. Business process improvement is very …

Purpose Business process management (BPM) and lean management (LM) are both
recognized for improving organizational performance through continuous improvement, yet …

Purpose Enterprise resource planning (ERP) and Lean are both widely used approaches to
business process improvement. However, research is limited on their interactions when …

Purpose This paper aims to make a contribution to existing knowledge regarding how
service-based organisations establish and sustain incremental performance improvement …

Process performance indicators (PPIs) allow the quantitative evaluation of business
processes, providing essential information for decision making. It is common practice today …

The purpose of this study is to investigate the relationships between innovation, continuous
improvement and financial performance, and especially to search for the existence of a …

Abstract Business Process Management Systems (BPMS) provide support for the business
process (BPs) lifecycle, from modeling to executing and evaluating BPs. Key elements …