Disrupting the past to disrupt the future: An antenarrative of technical communication

NN Jones, KR Moore, R Walton - Technical Communication …, 2016 - Taylor & Francis
This article presents an antenarrative of the field of technical and professional
communication. Part methodology and part practice, an antenarrative allows the work of the …

[图书][B] Fundamentals of user-centered design: A practical approach

B Still, K Crane - 2017 - taylorfrancis.com
There has been some solid work done in the area of User-Centered Design (UCD) over the
last few years. What's been missing is an in-depth, comprehensive textbook that connects …

The pedagogy of usability: An analysis of technical communication textbooks, anthologies, and course syllabi and descriptions

F Chong - Technical Communication Quarterly, 2016 - Taylor & Francis
Usability has been widely implemented in technical communication curricula and workplace
practices, but little attention has focused specifically on how usability and its pedagogy are …

Usability evaluation of an unpopular restaurant recommender web application zomato

HBS Reddy, RRS Reddy… - Asian Journal of …, 2022 - geographical.go2journals.com
Usability evaluation clarifies the user's comfortability, satisfaction, and experience with a
product. The success of the product is solely dependent on the usability factor. Web …

Promoting social justice through usability in technical communication: An integrative literature review

KR Acharya - Technical Communication, 2022 - ingentaconnect.com
Purpose: Recently, interest in usability has grown in the technical communication (TC) field,
but we lack a current cohesive literature review that reflects this new growth. This article …

Application programming interface documentation: What do software developers want?

M Meng, S Steinhardt… - Journal of Technical …, 2018 - journals.sagepub.com
The success of an application programming interface (API) crucially depends on how well its
documentation meets the information needs of software developers. Previous research …

[PDF][PDF] Overlap, influence, intertwining: The interplay of UX and technical communication

J Redish, C Barnum - Journal of Usability Studies, 2011 - uxpajournal.org
JUS Journal Template Page 1 Vol. 6, Issue 3, May 2011, pp. 90-101 Copyright © 2010-2011,
Usability Professionals‟ Association and the authors. Permission to make digital or hard copies of …

Breaking the exclusionary boundary between user experience and access: Steps toward making UX inclusive of users with disabilities

SK Oswal - Proceedings of the 37th ACM International Conference …, 2019 - dl.acm.org
This research paper points out that we as Designers have failed to come up with a model of
UX that would proximate a satisfying user experience for users with disabilities. It …

Trust the process: A scalable model for UX pedagogy

EJ Rose, HN Turner - Journal of Technical Writing and …, 2025 - journals.sagepub.com
While user experience (UX) and technical and professional communication (TPC) are
intertwined, how UX is taught in TPC is highly variable. In this article, we report data from a …

Community-based user experience: Evaluating the usability of health insurance information with immigrant patients

EJ Rose, R Racadio, K Wong, S Nguyen… - IEEE Transactions …, 2017 - ieeexplore.ieee.org
User experience (UX), a common practice in corporate settings, is new for many nonprofit
organizations. This case study details a community-based research project between …