Hospitality and tourism online review research: A systematic analysis and heuristic-systematic model

S Hlee, H Lee, C Koo - Sustainability, 2018 - mdpi.com
With tremendous growth and potential of online consumer reviews, online reviews of
hospitality and tourism are now playing a significant role in consumer attitude and buying …

Effectiveness of travel social media influencers: A case of eco-friendly hotels

PS Kapoor, MS Balaji, Y Jiang… - Journal of travel …, 2022 - journals.sagepub.com
With social media becoming the primary channel for travelers to acquire travel-related
information, tourism service providers are increasingly partnering with social media …

Handbook of visual communication

S Josephson, J Kelly, K Smith - Handbook of Visual …, 2020 - api.taylorfrancis.com
Names: Josephson, Sheree, editor.| Kelly, James D., 1957–editor.| Smith, Ken, 1947 August
14–editor. Title: Handbook of visual communication: theory, methods, and media/edited by …

Shared identity and shared information in social media: Development and validation of the identity bubble reinforcement scale

M Kaakinen, A Sirola, I Savolainen… - Media Psychology, 2020 - Taylor & Francis
Social media facilitates the formation of identity bubbles that reinforce shared identities,
social homophily, and reliance on the information shared within the bubbles. Currently …

Perceived credibility of online hotel reviews and its impact on hotel booking intentions

U Chakraborty - International Journal of Contemporary Hospitality …, 2019 - emerald.com
Purpose This study aims to evaluate the vitality of source, receiver and message factors on
credibility assessment of online hotel reviews. Further, the current study determines the …

The Dimensions and Roles of Online Content in Social Commerce: A Systematic Literature Review and Future Research Agenda

D Singh, V Pandey - International Journal of Consumer Studies, 2024 - Wiley Online Library
Due to the increasing ubiquity and acceptance of online shopping, social commerce
research has attracted the attention of many scholars, leading to an exponential growth of …

[HTML][HTML] Online identities and social influence in social media gambling exposure: A four-country study on young people

A Sirola, M Kaakinen, I Savolainen, HJ Paek… - Telematics and …, 2021 - Elsevier
Social media tends to gather users around social cliques consisting of similar-minded
individuals and shared identities. These online group processes can have significant …

When expert recommendation contradicts peer opinion: Relative social influence of valence, group identity and artificial intelligence

J Wang, MD Molina, SS Sundar - Computers in Human Behavior, 2020 - Elsevier
Whom do we trust more, the recommendation of an expert or public opinion from a crowd of
other users of the site? Does it matter if the expert belongs to our in-group? And, what, if …

The appeal of “real” in parasocial interaction: The effect of self-disclosure on message acceptance via perceived authenticity and liking

HS Nah - Computers in Human Behavior, 2022 - Elsevier
This research demonstrates how a media performer's self-disclosure in a parasocial
interaction increases viewers' likelihood to agree with the performer's message. Two …

Does the length of a review matter in perceived helpfulness? The moderating role of product experience

H Jia, S Shin, J Jiao - Journal of research in Interactive Marketing, 2022 - emerald.com
Purpose This paper aims to offer a framework explaining how product experience (ie think
vs feel) and product involvement (high vs low) influence the helpfulness of online reviews. It …