The Relationship between Service Quality, Physical Evidence and Customer Satisfaction in Sports Centres

S Bahrami, MS Kiani, L Nazari… - Sports Business …, 2021 - sbj.alzahra.ac.ir
Purpose: Ensuring customer satisfaction is one of the basic requirements of quality
management systems and excellence models, is obtained by comparing before the …

Experimental marketing, Brand equity, and Reputation of customer behaviors in Sports Venues

S Bahrami, MS Kiani, L Nazari… - Sports Business …, 2021 - sbj.alzahra.ac.ir
Introduction: The present study investigated the effect of experimental marketing on brand
equity and reputation in Tehran Municipality sports venues. Methodology: The statistical …

The Effect of Social Commerce Capabilities on Customers' Attitude to Ward Buying by the Mediator Role of Trust (Case Study: Instagram Users)

H Moeini, M Jamipour, F Ebrahimidelavar - Journal of Business …, 2017 - jibm.ut.ac.ir
Social commerce has been very much considered, due to the advancement of technology,
the need to high-speed communication, and transactions. The aim of his research is to …

Reflection on the antecedents of resilience to negative information among the consumers of digital goods

A Zarei, H Bagheri Garbollagh - Journal of business management, 2021 - jibm.ut.ac.ir
Objective: Resilience against negative information can be regarded as an extra-role
behavior. Such behaviors occur when consumers tend to use a particular brand without …

[PDF][PDF] Effective Factors on Brand Fidelity with the mediating Role of Customer Commitment

ZO Gharehgoz, M Faryabi… - Journal of Brand …, 2024 - journals.alzahra.ac.ir
Today, the appearance and growth of different industries and different brands, and the
market of intense competition in this field, are associated with economic, social and cultural …

Studying the mediating role of relationship quality dimensions between service personalization and customer gratitude impact on brand equity (Case study: Irancell …

M Nadaf, A Darzian Azizi, S Tirandaz - Journal of Business …, 2018 - jibm.ut.ac.ir
Brand equity is one of the most valuable assets of many companies in competition and a
variety of elements relate to it. In the research direct effect of relationship quality and indirect …

The moderating effect of requirement to the uniqueness in the effect of brand authenticity on brand love in hospitality industry

ME Govarchin - Humanidades & Inovação, 2019 - revista.unitins.br
The current study aimed to investigate the moderating effect of requirement to the
uniqueness in the effect of brand authenticity on brand love in hospitality industry. This study …

[PDF][PDF] Fuzzy Cognitive Mapping the Impact of Online Engagement on Levels of Tourist Loyalty (Case Study: Clients of Travel Agencies on Instagram)

HF Tafti, M Doosti-Irani - Tourism Management, 2022 - journals.atu.ac.ir
The growing number of travel agencies in major cities means a wider range of choices for
tourists, which in turn leads to increased competition in the business. The city of Isfahan is …

Does Perceived Media Values Affect Customers' Trust in Media-based Brands?

W Liao, Z Tian, SA Edalatpanah - 2024 - researchsquare.com
This study aimed to investigate the effect of the Perceived Media Value (PMV) on Trust in
Media-based Brands (TMB). The study population consisted of all customers of Digikala's …

Cultural Tourism Branding with Emphasis on Empirical Marketing (Case Study: Neyshabour City)

F Faramarz Pour, P Saeedi, MB Gorji… - Islamic Art …, 2020 - sysislamicartjournal.ir
Empirical marketing is one of the most widely used methods of developing various jobs and
industries today. Among these, the field of cultural tourism is one of the fields that requires …