User satisfaction with answers that may be provided through a question and answer based customer support system is predicted by pre-submission analysis of the attributes of the …
Disclosed methods and systems provide domain-specific incremental search results for search query terms with a customer self-service system for a financial management system …
CA Edwards, AF Braunstein, EH Mok… - US Patent …, 2016 - Google Patents
BACKGROUND The present disclosure relates generally to categorizing searches for software applications and to searching for Soft ware applications in a category-specific …
IA Podgorny, B Indyk, LF Wei - US Patent 10,922,367, 2021 - Google Patents
Primary Examiner Nicholas Ulrich (74) Attorney, Agent, or Firm-Paradice and Li LLP (57) ABSTRACT A method and system provides personalized search results to users of a data …
R Fernandes, BO Fernandes - US Patent App. 13/609,132, 2015 - Google Patents
Abstract Systems and methods for providing relevant online content may include evaluating an action performed by a user identifier to determine the user's opinion regarding a topic …
R Herbrich, W Ramsey, A Atallah… - US Patent App. 13 …, 2013 - Google Patents
BACKGROUND 0001) Identifying appropriate documents that are respon sive to a search query is an ongoing area of study. Many conventional search engines provide a user with an …
Primary Examiner Huawen A Peng (74) Attorney, Agent, or Firm-Paradice and Li LLP (57) ABSTRACT Disclosed methods and systems improve search results by recency boosting …
JJ Lee, MK Carroll - US Patent 9,229,974, 2016 - Google Patents
BACKGROUND User devices, such as mobile telephones, implement a vari ety of techniques through which users can find information. For example, some user devices …