Purpose–The purpose of this paper is to propose a reliable and valid integrative scale for
online relationship quality based on both the relationship marketing and electronic …

Suppliers have a particular role to play in assuring competitiveness in supply chains. This
article investigates the relationship between first and second tier suppliers in automotive …

Sustainable consumption is increasingly considered critical for the sustainable growth of
developing countries. Consequently, these countries exert significant efforts to foster …

The aim of this study is to examine relationship value and relationship quality, and its effect
on customer loyalty in the context of relationship marketing. Four key relationship value …

The primary aim of this paper is to extend the interfirm exchange relationships' literature by
examining antecedents of the transitions that take place in the life cycles of business …

Background: Positive supplier relationships result in trust and eventually sustainability.
However, the opposite seems to be true in the South African automotive supply chain …

The sustainability of automotive component suppliers is under threat due to various global
challenges. Literature suggests that only the actual personal relationship can differentiate …

Influencing multiple stakeholders is essential for individuals operating in supply networks.
Recent research tends to confuse influence tactics (ie short-term influence appeals) with …

This study is concerned with the influence of contract norms on relationships in government
IT outsourcing. Government IT outsourcing in Australia has a considerable budget (CRN …

Dans le secteur financier, le développement de relations durables privilégiées avec les
consommateurs est crucial. Les avancements technologiques ont fait en sorte que les …