Abstract Customer Relationship Management (CRM) has been defined as a management approach that involves identifying, attracting, developing, and maintaining successful …
The availability of modern information and communication technology has significantly impacted the process of learning and teaching, as well as the process of education strategy …
REZIME: U ovom radu predstavljena je primena analize društvenih mreža u elektronskom obrazovanju na Vojnoj akademiji u Beogradu. Cilj analize je da se ispitaju načini …