Artificial intelligence models are becoming an integral part of modern computing systems.
Just like software inevitably has bugs, models have bugs too, leading to poor classification …

As online services have more and more popular, incident diagnosis has emerged as a
critical task in minimizing the service downtime and ensuring high quality of the services …

Modern cloud systems have a vast number of components that continuously undergo
updates. Deploying these frequent updates quickly without breaking the system is …

With software analytics, software practitioners explore and analyze data to obtain insightful,
actionable information for tasks regarding software development, systems, and users. The …

Software hangs can be caused by expensive operations in responsive actions (such as time-
consuming operations in UI threads). Some of the expensive operations depend on the input …

As online services become more and more popular, incident management has become a
critical task that aims to minimize the service downtime and to ensure high quality of the …

We propose a machine learning based framework for building a hierarchical monitoring
system to detect and diagnose service issues. We demonstrate its use for building a …

As the Internet-of-Vehicles (IoV) technology becomes an increasingly important trend for
future transportation, designing large-scale IoV systems has become a critical task that aims …

A hot fix is an improvement to a specific time-critical issue deployed to a software system in
production. While hot fixing is an essential and common activity in software maintenance, it …

For a large-scale software system, especially an online service system, when a performance
issue occurs, it is desirable to check whether this issue has occurred before. If there are past …