Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth

AS Al-Adwan, H Kokash, AA Adwan… - International …, 2020 - inderscienceonline.com
Various scholars have empirically investigated customer beliefs regarding satisfaction,
loyalty and trust in the context of B2C e-commerce in several countries. However, the …

Risk assessment in e-commerce: How sellers' photos, reputation scores, and the stake of a transaction influence buyers' purchase behavior and information …

YN Dai, G Viken, E Joo, G Bente - Computers in Human Behavior, 2018 - Elsevier
Abstract Guided by Nickel's (2009) model of risk assessment and the literature on facial
trustworthiness, this study investigates how the stake of a transaction interacts with …

An approach towards investigating factors affecting intention to book a hotel room through social media

AI Theocharidis, M Argyropoulou, G Karavasilis… - Sustainability, 2020 - mdpi.com
Today, social media have become a major trend, and consumers are engaging more and
more in the social media platforms used by hotels. This does not mean that they book a hotel …

To reuse or not to reuse? A framework and system for evaluating summarized knowledge

MX Liu, A Kittur, BA Myers - Proceedings of the ACM on Human …, 2021 - dl.acm.org
As the amount of information online continues to grow, a correspondingly important
opportunity is for individuals to reuse knowledge which has been summarized by others …

Business-to-business e-commerce adoption: An empirical investigation of business factors

N Gorla, A Chiravuri, R Chinta - Information Systems Frontiers, 2017 - Springer
We develop an overarching model to explain the adoption of business-to-business e-
commerce using five business factors: external environment, organizational context …

E-Commerce engagement: a prerequisite for economic sustainability—an empirical examination of influencing factors

SI Kennedyd, RK Marjerison, Y Yu, Q Zi, X Tang… - Sustainability, 2022 - mdpi.com
Economic sustainability for firms of all sizes and sectors is likely to depend on some type of
online commercial activity. While technical barriers to e-commerce are not high, adaptability …

Identification of factors influencing building initial trust in e-commerce

M Maadi, M Maadi, M Javidnia - … (Formerly known as Iranian Journal of …, 2016 - ijms.ut.ac.ir
Nowadays, consumer trust is identified as one of the most important factors in electronic
commerce (e-commerce) growth. This has led much research to investigate the role of trust …

The impact of testimonials on purchase intentions in a mock e-commerce web site

A Spillinger, A Parush - Journal of theoretical and applied electronic …, 2012 - mdpi.com
Purchasing through virtual market is different from the process that takes place in the
traditional market. In this market, things are less tangible and more threatening. Therefore …

[PDF][PDF] Consumer perception of brand trust online of clothing in Karachi: A case study of Gul Ahmed

A Javed, S Khan - Journal of Management Sciences, 2014 - pdfs.semanticscholar.org
Online purchase, in the clothing industry of Pakistan, is currently extremely high. There are
various factors that affect the brand trust of online consumers. This research is aimed to find …

Potentials and problems of Internet as a source of purchasing information–experiences and attitudes of university students in Croatia

B Knezevic, B Jakovic, I Strugar - Business, management and education, 2014 - ceeol.com
Gathering information online prior to offline purchase became the common way of using
Internet within student population. On the other hand, there are more and more Internet …