The development of IoT technologies and the massive admiration and acceptance of social
media tools and applications, new doors of opportunity have been opened for using data …

In recent years, big data has emerged as one of the prominent buzzwords in business and
management. In spite of the mounting body of research on big data across the social …

Finding a suitable hotel based on user's need and affordability is a complex decision-
making process. Nowadays, the availability of an ample amount of online reviews made by …

Opinion mining is considered as a subfield of natural language processing, information
retrieval and text mining. Opinion mining is the process of extracting human thoughts and …

Online product reviews have significant impacts on consumers' purchase decisions. To
support consumers' purchase decisions, how to rank the products through online reviews is …

Reviews expressed in e-commerce websites have formed an important source of
information for both consumers and enterprises. Text sentiment analysis approaches aim to …

Purpose As the tourism industry becomes more vital for the success of many economies
around the world, the importance of technology in tourism grows daily. Alongside increasing …

Abstract Service quality is a multi-dimensional construct which is not accurately measured
by aspects deriving from numerical ratings and their associated weights. Extant literature in …

The considerable volume of online reviews for today's hotels are is difficult for review
readers to manually process. Automatic review summarizations are a promising direction for …

Interest in applying Big Data to tourism is increasing, and automated sentiment analysis has
been used to extract public opinion from various sources. This article evaluates the …